Fairfield Inn & Suites Yuma

I don’t know what the reviewer meant when the person wrote “ This HONEST review is coming from a person who isn't a spoiled Platinum Member.” Does the writer refer to negative reviews? How would the person know for sure if a negative reviewer is “a spoiled Platinum Member”? Why go on the attack? I stayed at this hotel once in 2023 and once in 2024 in late winter to attend a conference. Each time I have found the staff to be professional, the hotel common areas clean, the pool and hot tub clean looking and maintained, but not swimable due to cold temperatures. I did not use them. Someone commented on no towels in the gym. Just ask for a towel. Theft of towels, clocks, and once in Louisiana the entire cable box system was stolen out of a Fairfield Inn. Just ask the front desk for a towel. I travel for business so I’ve witnessed many hotels. I’ve never had a big problem even at the terrible one south of Memphis , TN. This hotel management hires staff that actually care about the hotel and guest experiences which is rare these days. No I don’t know the manager and am unrelated to anyone in the hotel or the area. I just have enough experience to know a decent hotel when I see one. About the reviewers complaint of no fresh fruit. They had while apples on my latest visit which I cannot eat. They had dried fruit like apricots. They had oatmeal, waffles, hotel egg and sausage. They had carbs like muffins and bagels. They had Swiss Miss hot chocolate packets and hotel coffee. They had juices including cranberry juice, cereal and milk including 2 percent and soy milk.! My guest room was for hearing impaired due to a previous surgery where I needed a walker. I was told that I’ll need to correct that with Marriott main office number. I found the room spacious with 2 beds, clean, large bathroom with a regular tub and with a small 2 1/2 foot wide tv screen. Does hearing impaired mean a guest needs a small tv? I was okay because I didn’t watch TV, but what a shock for guests staying during the Super Bowl. There was a microwave And small fridge. Some guests reported that the king rooms all have walk-in showers. I listen to other guests when we discuss our stays. Back to the breakfast since that’s what many reviewers worried about. The breakfast was typical low quality included breakfast items. I noticed some guests were frustrated about the food choices. If the food is included in an American hotel, it will be the cheapest the consumer will tolerate. There is a breakfast restaurant down the hill called The Broken Yolk with excellent breakfast selections. Sometimes families and school sports teams depend on included breakfasts to save money as they travel. The days of excellent included breakfasts have ended. Hotels have learned that customers will tolerate low quality breakfasts. The city has a Sprouts grocery store a short drive away - not walking distance- where fresh fruit can be purchased. There is a restaurant named Cracker Barrel for al

Stayed for one night to catch an early flight out of Yuma airport. The room was OK. Clean and well maintained. There's a lot of noise from the adjacent interstate though. If you can try to get a room on the back side away from the interstate.

We spent one night here while driving home. The staff were helpful. The three story motel has an elevator allowing us to take a room on the second floor. Our room was spacious with a sitting area separate from area with king sized bed. The room was very clean. The bed was comfortable with clean and comfortable bedding. The shower was spacious. Sink is in separate space from shower/toilet. The free breakfast is good. There is a pool adjacent to parking lot near noisy road and no landscaped grounds.

The front desk staff at this property are always cheery, helpful and recognize me as a Marriott Bonvoy partner. If you are visiting Yuma, this is a great location, at a great price. Thank you and keep up the great work! :o)

I have been a Marriott member for a lot of years and usually get an upgrade when I arrive at the hotel. Unfortunately the hotel was full and I did not receive the upgrade. The hotel faces the freeway which I did not know the time I booked. The room that we were in was one of the closes to the freeway and the noise factor was unacceptable. Unfortunately, we were unable to move, so we got very little sleep. The breakfast was acceptable but nothing outstanding and the staff was friendly. I will not stay at this hotel because of the proximity to the freeway and the concern of the noise being an issue.

The customer service at this hotel is out of this world. I was on a business trip and needed a little more accommodation than the standard travel due to the length of stay. They did everything possible to my stay as comfortable as if I was in my own home. I would absolutely stay here again provided the opportunity. Rooms are clean, staff is fantastic and they are willing to work with you on anything you need.