Pullman Yueyang

Good enough……

Very upsetting the outdoor pool was closed. We traveled with our whole family to swim in the pool. They do have indoor pool but that wasn’t good enough. Hotel staff said they emptied it because they thought it would be too cold. Even in the middle of winter Hotels don’t empty their pools. They keep it running year round. Other hotels in Yueyang had their swimming pools open. We would of stayed and extra two days but felt like we were wasting our time not having the outdoor pool Multiple weddings were happening while we were there and because of this we weren’t allowed to eat in the main dining hall and when we sat in a public area we were told to leave because they wanted to take photos. The hotel staff did compensate us with a private room after we complained and spoke to the manager which was nice. But because of this we felt like guests that weren’t really cared about when some photographer told us to move our whole family because he needed to take photos(we were sitting in a public space outside our bedroom. This was our second time staying here and still no hamburgers available yet it’s still on the menu. We can look past all these things but the main thing that ruined our holiday was the pool being empty. Specially for the price we paid we felt like we got cheated

I recently returned home from a 2 night stay in this hotel. My stay was excellent and I thoroughly enjoyed it. The staff were friendly, helpful and approachable. They let me check in early as the room was ready to stay in. The hotels' facilities were modern and evidently well cared for. The best thing about the whole experience for me was the quality of the room; which was outstanding. The location is some distance away from the centre of Yueyang, but the city can be easily reached by taxi in around 20-30 minutes. The hotel is situated right on the edge of Dongting Lake which provides opportunities for walking and observing sunrise/sunset. The breakfast was varied and good quality. My only issue would be that the 'A la carte' menu didnt reflect what was actually available. Several items were not stocked so we had to ask a number of times to order food on a lunch/dinner time. Overall, I thoroughly enjoyed my experience at this hotel and would recommend it to families, business people, friends, couples etc.

唯一優點：房間比較大 地理位置：前不着村後不着店，方圓兩公里都無餐飲商店 酒店衞生：差勁，辦理入住出去玩了，晚上回到酒店，床上有衹小蜘蛛，自己弄出去了。衞生間有蠕蟲，床底下有撲克牌。 餐飲：自助早餐難吃 最主要的孩子還不知道被什麼咬了，一直喊癢，才發現腳都腫了，我真的是生氣 再不會入住，還五星酒店，噁心🤢

房間帶有外陽台，採光也非常不錯，足夠安靜，Nancy小姐姐也很貼心，增加了對酒店的好感度，樂於提供各種幫忙，給我的整體感覺非常專業，可能是節假日酒店大堂人特別多、雜，工作人員比較少，但是每一位都非常熱情，酒店地理位置遠離城區，不過附近有很多景點可以遊玩，性價比不錯的酒店。

設施： 1. 整體符合五星級標準，但是部分設施已經有較為明顯的使用痕跡了。 2. 電梯的安排有優化空間。酒店的電梯是觀光梯，單次所能承載人數有限，在小長假這樣的高峯期，應該多安排一部電梯運行。 3. 訂了兩間房，雙床房的衞生間和浴室，即使中間隔上磨砂玻璃，仍然能在房間內看到，私密性差。 4. 停車位充足。 衞生：還有提升空間，一打開馬桶就看見上一位住客留下的毛髮感受不會很好。 環境：很安靜，非常棒。從位置上來説，不在城區，但對於自駕的遊客來説影響不大。駕車去岳陽樓景區20-30分鐘左右。周邊吃飯5-10分鐘自駕範圍內也有挺棒的餐廳，完全不用去市區擠。 服務： 1. 建議安排房間的時候，在房態允許的情況下，儘量不要安排靠近樓梯間的房間。一進門就聞到非常大的味道，應該是很久沒使用了。開窗通風首先沒有紗窗，另外房間如果不拉上窗簾，能被兩側走廊看到。大床房有兩個洗臉盆，兩個衞生間，但衹有一人入住，安排這樣的房間沒有意義。 2.早餐不論品質還是種類都不錯，且補餐及時。服務人員態度也不錯。

為了幫助10後完成遊記作業，她自選洞庭湖主題，我們隨機選帶泳池酒店就這家。開啟2024清明小長假舒適遊模式：岳陽資深高檔酒店，配套設施和服務不在話下。房間很寬敞，還帶露台，早餐、晚餐自助餐豐富充足，工作人員很熱情，入住就告知洞庭湖目前處於枯水期。次日酒店泳池也是準時開放，我和娃都玩得好開心。

説實話，沒毛病，這酒店挺好，就是昨晚不知道酒店的空調沒開主機還是怎麼，怎麼調節温度房間都是事實25°。熱醒了兩三次才叫服務員拿了電風扇。提個意見，可以給煙台玻璃門裝的紗窗這樣又防蚊又能通風。

酒店的設計簡約又不失大氣，進門有人熱情幫忙拿行李，前台也非常熱情，入住的時候遇到了一些問題Nancy也很積極的幫我解決，整體感覺非常好，聽説夏天有户外小童遊樂池，有機會會再次選擇。