Diamonds Lodge Near York Hospital

Fair for price, easy access to the York Hospital

Nice stay, will be coming back soon with my girlfriend worth it

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Not a great experience. No staff member on site. No where to leave our bags after checking out so we had to find somewhere else to store our bags. Bathroom was dirty, old toothpaste in the sink, brown mouldy stuff behind the toilet. Room was way too small for 2 people. The fridge in the bedroom made loud noises which kept waking me up. Staff who I spoke to on the phone did seem friendly but the hotel was not worth the money I paid. Would not return.

Spoke on the phone with Ishmael. Gave us directions over the phone on where to park but obviously not made clear as I got a parking fine. He told us R28C which is where we parked but just found out there’s one just for residents and we can’t park there! We were never told this in the first place. We payed him £7 for their permit as well. Why should we have to pay the parking fine when we parked where we were told to!!! He took no responsibility for this. Do not stay here!

It was very shabby. The carpet needed replacing, the furniture looked like it was out of a junk shop. The shower has a weak flow, it was perhaps the shabbiest part of the room. There was no desk.You could feel the springs in the bed. The door catch for the bathroom jams it shut and you have to shove the door to open it. An elderly person could get trapped in there. Also, the light above the mirror in the bathroom doesn't work. If I had been paying £30 a night I probably wouldn’t have written a bad review but at £120 a night this was OUTRAGEOUS. You expect decent accommodation for that price. I am not a person who normally leaves bad reviews so believe me this place was atrocious for the price.