Các đánh giá DoubleTree by Hilton York

Spacious room and convenience location, will recommend and come again

衞生：乾淨整潔 服務：熱情

服務態度很好 乾淨價位也不高

酒店服務態度很好，停車也很方便，不過攜程之前的停車價格是錯的，寫的15英鎊每天，實際入住是25英鎊每天，我寫這條評論的時候特地看了一下詳情介紹，現在更正過來了，是25英鎊每天了，希望以後不要再有這種錯誤誤導消費者！

Always enjoy staying at Double Tree York. The staff are always welcoming and friendly, rooms comfortable and clean, you can’t go wrong

When we arrived at the hotel, early, I went in and spoke to the lady on reception, Hazel, she was fantastic. Friendly and so helpful. I asked if it was ok to park in the car park and pay for the parking straight away. She checked and said our rooms were ready if we would like to check in early. Hazel was so helpful. Our room was clean and comfortable, but one thing, it was so dark with no lights at the dressing table area. I could not believe there is no light at the bottom half of the room. Not a major issue, but if the hotel would like to look into it, room 226, the lighting, especially at this time of year is an issue.

Also, while I’m on sayings, you get what you pay for. Friendly efficient staff in the superficially glitzy hotel entrance. However, beyond the foyer the shabbiness starts to appear, revealing flaws not apparent In the marketing photography. The bedroom stank oppressively of cheap, overly-fragrant cleaning materials. Communal areas beyond the foyer were decidedly shabby in appearance. Bathroom lights, toilet roll holders were not working or falling off. The shower gel was empty. And the gym equipment was not as shown in the web site photograph (no rowing machine and only one of each piece of equipment there was). All small things, but all combining to take the sheen of what we thought was going to be a really lovely hotel. On the plus side - great location, good value and friendly staff. So all in all recommended - just don’t expect what you see in marketing photographs.

Great location, nice staff.

We always enjoy the hotel clean and comfortable great location and pleasant

Comfortable hotel just on the edge of the city centre, with friendly helpful staff. Perfect for a visit to this beautiful city.

The hotel was nice but felt for the money it wasn’t particularly special. The staff were polite but not overly friendly. The breakfast was fine. There was no soap or shower gel in the dispensers, which was poor. I can’t really complain about anything but nothing to shout about either. Sorry 😕

The staff were very friendly and attentive. The room was very nice and warm.

Really not the best value for money and it feels like they’re trying to squeeze service and facilities to the bare minimum to make as much money as possible!! I won’t hurry back. I’ve stayed in other places in York for much lower rates and much better quality and there are so many places to choose from if rather find somewhere better than Double Tree Hilton

There seemed to be a lot of confusion when we arrived, booking eventually located we were given our key cards. I had to ask for directions to our room, after several loops of the first floor we went back downstairs to be told our room was actually outside. Room was small and run down. Marks on the carpet and walls, heater/air con not working so a small heater provided. Gave a very average impression of the hotel, definitely wouldn’t go back for the price