Red Roof Inn York Downtown

Incredible dirty! Wish I could attach pictures. The Stench of smoke on staff and in the room was quite overwhelming! I asked for wipes...would have cleaned myself but they refused to give me anything. I went and bought my own and cleaned. They tried barging in my room early Friday morning...."The city is here to inspect your room. You have to let us in". Neither person hand ID or paperwork. Nor did they look professional. The door was promptly closed in their face and they were told to come back on their time....not mine. I did watch, I believe, the manager talking with another guest having some mental issues and she was reassuring her nicely.

Wonderful representatives. I’m grateful I came across such nice people at the front desk

It met the needs of the stay. The front desk staff was super accomodating and friendly

A receptionist surrounded by bullet-proof glass gave me some idea what to expect. Room was clean /mattress was comfortable. Walls were so thin I could hear EVERYTHING said/done by my neighbors. Property is in DIRE need of renovation. Parking is inadequate. Overall, not a place I will stay in again.

The property itself is your average motel, it gets the job done, but there was a lot of shady people hanging out in the parking lot, not sure if they were staying at the motel or just using the parking lot.

I am not sure how there were good reviews on this location. It has become very disheartening that you can no longer even hope that the pictures of hotels are close to what they reality is. We checked in and ended up not even staying, returned the room key 15 minutes later and found another hotel. Did not feel safe in this establishment at all. While I understand red roof inns are not 5 star hotels, I have stayed in other locations before that were not this bad. The location almost appeared to be more geared toward being long term stay sites (which I understand happens), people hanging outside the rooms all over (no privacy), needles in the parking lot, people smoking **** outside room door, the tub in the room.....stained almost completely black by something, the room itself almost felt as if it was converted into a room from something else (very thin walls, door did not seem secure). This is not a hotel to stay at with children. I am very upset that money was spent on such a situation and it will be a nigh**are to get my money back which I rightly deserve, I don't care what the policies state when purchasing the room, if a location was that bad and unsafe that I leave within 15 minutes of checking in....I clearly was not satisfied and hotels should not get to keep money for a dissatisfaction. Apps and sites need to start having a verification process that locations are what they appear to be in pictures and descriptions. If they don't, they shouldn't be listed.

The room was very worn and run down and smelled like cigarette smoke. Appeared clean and the bedding was up to date and comfortable.

Location was convenient for me, and staff was friendly and helpful. Water in the tub took a long time to empty out.

Didn’t want to get out of the car.. people were hanging all over the buildings outside. Felt Unsafe !