The King's Head Inn - the Inn Collection Group

Although short staffed, and the food, particularly the gammon, which was tough stringy and came without pineapple, was variable, Kelsey and Kim worked like Trojans and showed great humour in making our evening a fun and enjoyable experience for which they should be praised and paid well. Won’t be rushing back due to food being of a poor standard but would certainly recommend it for the friendly and hard working staff

Paid £99 for average food and a £170 parking fine for the privilege of using the pub's car park. After sending several communications showing proof of custom, Smart Parking refused to uphold the appeal. The King's Head washes it's hands of any parking related issues, do yourself a favour, save the stress and give it a miss.

The parking situation is un clear .Visited 35 plus years ago did not see any signage that specified sign in on arrival .Upon entry greeted by manager next to reception which was unmanned no indication from him as to sign in procedure. Ordered at bar and conversation with barmaid who had been there 43 years again manager standing next tome. Again no indication from him re sign in procedure. NICE when three weeks later you're slapped with £100 fine reduced to£60 paid within time frame.Would've been professional if manager and said barmaid had made clear to me and my colleague that there was a procedure to follow.Well there you go after having run my own buissines for 32years it appears big buissines doesn't give a joht about customer retention.Well done Inn group having supported you years in the lakes northallerton,Harrogate plus many more I have run of patience at 79 years of age I hope I get a reply because like many people who have supported you over your meteoric rise to the ,we deserve one.I know my grammar is nor brilliant but I hope I have got my point across. Yours Sincerely JOHN TODD