Twelve City

The hotel provided convenient transport to and from the scenic area, which was very helpful during our stay. However, on the day of checkout, they forgot our scheduled pickup time in the morning —even though we had arranged it a day in advance. Thankfully, we managed to book a Didi and still made it to the high-speed rail on time (maybe need to take note for early train) On the positive side, the staff helped us order lunch when we didn’t want to head out in the cold, which we really appreciated. We were also given a room upgrade, but the room remained quite cold despite turning on the heater. Overall, the stay had a mix of good service and a few hiccups, but we’re still grateful for the convenience and assistance provided during the trip.

Room was big and clean, a bit old but with complimentary water bottles. The staff was super helpful and nice, free shuttle transfer from/to train station and to/from scenic area. Fresh fruits as welcome gift and tea & local snacks as goodbye gift. Breakfast was very consistent, including noodles, dumplings, gyozas, etc.

We only stayed for one night but it was good. The hotel staff are super helpful and were willing to take us to the ancient town and train station. They upgraded our room for free!😊The pool is really nice and the hot tubs as well. It was a pleasant one night stay!