Bryn Meadows Golf, Hotel & Spa

Had a great stay. Definitely will book again.

After recently having my wedding at Bryn Meadows and spending 2 nights in the Hotel I feel this was a bitter sweet experience. During the booking process all the staff at Bryn Meadows were very helpful and were happy to organise a bespoken wedding package for myself and my now husband. We were happy with the service that was being offered so went ahead and booked the wedding. All seemed to be going well up until a few days before the wedding, after being told the balance had been cleared we were informed that there had been an error on the hotels side and we had to pay another £200, we could have really done without this a few days before the wedding, after a few emails back and forth we decided it was best to clear the balance to avoid any more unnecessary stress. Thinking that this would be the end of it and that everything would be ready for the big day we then went ahead and booked a room to stay in the hotel for the night of, and the night after the wedding, only to then be told that we were no longer able to have the discount on the room as this was not included in the package even though when booking the wedding we was told that there would be a discount on the room, again after a few emails back and forth we decided that we had to pay the full price for the rooms as it was now 2 days prior to our wedding and too late to make other arrangements. On the day of the Wedding the groom arrived at the Hotel with his best man only to be told that he was not able to wait in the Blas restaurant and he would have to call the events organiser himself to find out where he was able to wait (this was the first of many unpleasant experiences with Blas manager Nicky during our stay) after a very nervous groom called the events organiser himself he was told that he was able to wait in the winners bar. This is where things got better and one of the only reasons I am leaving 3 stars, on arrival at Winners bar the groom was met by Scott who went above and beyond to make him feel welcome, Scott was accommodating, and happy to help in any way he could, this also continued throughout our stay at the hotel and Scott made us feel very welcome and provided the special bride and groom treatment throughout. When I arrived at the hotel Jake was there to meet me, he made myself and my guests feel very welcome and Jake was just amazing throughout the whole wedding. Jake was present during the wedding and was always happy to help with what ever was needed without even being asked, Jake went above and beyond to make sure the wedding run smoothly and indeed everything went to plan. The Service was amazing the room turnaround went smoothly and the food was good, I feel that this was down to Jake and his fantastic work. When the wedding was over at around 11PM and it was time to leave the room, myself, my husband and 5 of our guests who were also staying in the hotel for the night decided to have a few drinks in the Blas restaurant as we were informed that we were able to

Two couples attended Christmas lunch and tribute act today. Upon arrival there were drinks available Prosecco. Orange juice and selection of beers. Staff well presented and polite. Marquee looked fantastic. Tables all set. Plenty of room to move without bumping into next table of guests. Choice of Starter which arrived promptly. Main course plentiful and very fresh and hot. Desert delicious. Followed by Tea or Coffee with a Mince Pie. Excellent service. Excellent food. I am sure all who attended today would return. Brilliant atmosphere with lots of laughter and dancing. The four of us had a Wonderful day Thank you To all who served us today. PS. The only little thing that I was disappointed in was the tiny Mince Pie, but that’s because I love Mince Pies