Bolian Resorts & Spa

We recently stayed at this hotel with my husband and had quite a mixed experience – some parts were truly lovely, while others left us a bit disappointed. First of all, the villa itself was absolutely beautiful and incredibly spacious. The natural hot spring water was one of the highlights of our stay — such a relaxing and unique experience. The surrounding territory is also well-maintained and very peaceful, perfect for disconnecting and enjoying nature. However, it’s important to note that the location is quite remote — it took us around an hour to get to places where we could eat or enjoy a cup of coffee. This is understandable considering the mountain setting and access to hot springs. The afternoon tea was decent, and although lunch wasn’t included in our stay, we tried the local mixian noodles and they were absolutely delicious! Must try! Unfortunately, breakfast was disappointing, especially for guests like us who don’t eat pork or pork oil - there were very few options. A few maintenance and cleanliness issues also affected our stay. The outdoor pool was not super clean, some insects were swimming there. While we really loved the hot spring bathtub in the villa, the facilities could use a bit more upkeep. The toilet setup was quite basic — a minimum upgrade like a bidet spray or shower toilet would make a big difference, especially for international or Muslim guests. A more distressing part of our stay was that we found dead insects under the blanket in our bed after returning to our room one evening 🥲 I do appreciate the staff’s polite and kind response – they offered tea and explained it may have fallen from the ceiling – but for someone with a strong phobia of insects, this made it difficult to sleep and really affected my comfort. I do believe this is something that should be taken more seriously, especially in a hotel of this level. Despite these issues, the staff was very polite, cute and extremely helpful & friendly, and I can see the potential for a truly magical experience here with just a few improvements. I really wanted to love everything — and part of me did — but I was also happy to go back home, just to feel more comfortable and relaxed.

環境沒得説，來昆明避暑度假的絕佳選擇。服務尤其值得稱讚，無論是管家小顧有求必應，還是餐廳服務員，接送機的司機，接駁車司機等工作人員服務態度服務專業度都很贊。酒店附近的陽宗海，高原湖泊，景色宜人。每個房間都有私湯，泡温泉舒服愜意。還會再來。

設施：房間的設施雖成就但保護的很好，如果泳池能帶恆温水就很棒，最值得泡的是温泉♨️水水質很棒👍🏻值得享泡。 衞生：乾淨 整潔 環境：足夠大的空間，孩子盡情玩耍，大人獨享發呆。 早餐:無當地的特色，太過簡單，很少見的夾沙蕎糕在餐廳中出現，建議把當地的特色小吃融入早餐中（注:湯池獨特的醬之鄉，把有醬的食材多給住客享用，還有當地的乳餅味道很純正可以加入），留住住客的味蕾。 服務：走入大堂時一位笑容滿面，儀容儀態很温柔的一位女士，以很強烈的迎接儀式，歡迎了我們的到來，之後認知這位女士是楊焰凌，她的笑容能帶給住客一種滿滿的親切感，有任何需求你都會笑容滿面的來應對。你很棒👍🏻 下午茶體驗:滿滿的儀式感。