Kilin Hotel JiaoXi

the rooftop hotspring was very clean and spacious, will consider revisit

The room we booked was a loft style room. The room itself is very compact , so there wasn’t any area to actually sit and relax sadly. The bathroom was very tight and the onsen itself wasn’t very big but sufficient. However, there is an open hot spring on the roof top. The swimming pool was good as well as was the good size jacuzzis which my toddler loved. Breakfast had good selection. Dinner was very quiet and heard we were their first customers on their soft opening. The food was good overall. The location is good as it’s smack bang in the middle of town with lots of tourist wondering around. I think this hotel just lacks that extra thoughtful touch for their clients , eg. Robes, little welcome notes which some of the other 4 star hot spring hotels nearby do pay attention to. The walk wall to the room had a musky odour but the staff were curious and helpful, especially when next room were making noises up until late ! I would suggest a change of uniform for the stay because they all seem to wear a white work shirt and black trousers which is so eighties! Also, there is a middle age gentlemen I saw walking around all day and night, usually eating at the restaurant and sitting at the front lounge with his laptop working. I’m wondering if he’s the Manager/ GM, because if he is , I would suggest he smile a little because he did seem very grumpy and miserable . I could be wrong .

Nice and good location Happy trip

better than expecting!

Good！

期待越大失望越大。好久沒寫這麼長的評論了。沒有惡意評論只是發自內心覺得很失望。 设施：這個價位，房間設施有點失落。 1.電視沒幾台可以看。 2.浴室裝修的也不是很ok；浴缸小…馬桶水壓不夠… 3.電梯…..等超久….. 4.房間拖鞋太廉價了….可以參考隔壁捷絲旅或晶泉。 服务： 1.前台服務也就那樣，沒有很熱情介紹酒店服務及設施。雖然房費有附早餐，但至少要跟客戶說一下用餐時間及地點。（搞得我好像住過一樣） 2.一個人用早餐，不至於把客人帶到邊邊去吃，感覺很不舒服，搞得我想自閉人事。 3.WIFI 應該再交房卡給客戶的時候就應該說，不是讓客戶打電話到前台問，然後前台在告知房間有張A4紙上有寫。