Preston Hotel

Turned up, light off, reception closed and number went to answerphone. Had to book somewhere else. Never stayed at a place that closes its reception at 8pm. There was no mention of this on the booking through our booking system. Their website does say to let them know 24 hours before if you need to check in later than 8pm. Didn’t book direct so didn’t see this till trying to find how to contact them.

There was nothing that could have been better. On arrival the receptionist was helpful and friendly, and I was so pleased when I first entered the room. It was light, clean, smelt fresh. ansd was well equipped with kettle, teas, coffees...and nice toiletries. I had a really pleasant evening there, and the bed (and bed linen) was excellent. Next morning I requested scrambled egg on marmite toast, and the chef even went to the trouble to make a special marmite butter! It was such a nice touch. I really enjoyed my stay in this hotel and am so glad that I chose this place to stay. Nothing to complain about.

Very welcoming Very clean The rooms are extremely comfortable Wi-Fi is spot on all day and night And it situated in a nice quiet spot at the back away from the busy life and noise of Yeovil Perfect location for getting food or running to the shops

Myself and My son stay here and , this hotel is the most lovely hotel , the staff go above and beyond to help you, everyone is friendly and caring and , the housekeepers are amazing lovely girls also , every day without fail they give you fresh toiletries, towels check on you and everyone at the hotel including the managers are lovely , we are in a lovely location and setting also for a family stay. Thanks Number 9 x

Excellent service from start to finish. Meg was exceptional throughout, always replied very quickly and answered any questions throughly. Service on the day was 5 star and the food was amazing, especially the home made quiches and cakes. Everyone who attended commented on the great service and food. Would highly recommend The Preston Hotel for any celebration needs.

Hotel has a strange feel about it, reception and access is restricted to after 4pm. I turned up at 3.50pm and despite knocking nobody opened up until exactly 4pm. Receptionist said she couldn’t open due to manager having a meeting. Receptionist pleasant enough, however manager walked past twice and no effort to engage or even a cursory good afternoon which is not a welcoming attitude. Hotel very dated looking and rooms whilst being clean are okay, however the furniture does leave a lot to be desired. I was in a “deluxe room” which was stretching the imagination somewhat, made me wonder what the “ordinary” rooms were like🤔 Lowest bed I have ever had in a hotel room, made getting out of bed in morning challenging for a 73 year old with a bit of arthritis. The coffee table was about a foot high making it a trip hazard, I moved it away from the middle just in case I had to get up in the night. Beware of hot water, it is scalding hot😵‍💫 Shower was okay once I got temperature set right. Cannot comment on food as I did not eat here. Unlikely that I would want to stay here again which is a shame.