Treebo Laa Gardenia Resort, Nilavoor Lake

Safe, good food given for breakfast, immediate assistance when required, close to major places & was good

Highly recommended clean villa type rooms in Yelagiri hills. The staffs are friendly and the location is also peaceful. The breakfast was good. If you want to enjoy with family this is recommended place.

I had booked this hotel based on the reviews and pictures I found on various websites, but my experience was far from what I expected. The images and reviews turned out to be misleading. While they advertise full villas with bedrooms and dining areas, the cleanliness of the entire premises leaves much to be desired.The disappointment began with the approach road, which was narrow, bumpy, and strewn with stones. There were no security personnel at the entrance, and the parking area was muddy. To add to the chaos, I saw cleaning staff packing food in the reception area, which was both chaotic and smelly. Contrary to the advertised pool, the actual pool was very small, and many nearby rooms appeared abandoned, covered in grass as if they hadn't been used in years. Stray dogs were roaming the property, and waste and plastic bottles were piled up near the pool area.Inside the room, we discovered that the linens had not been washed for at least three months, with the once-white sheets now an unsightly brown. Despite this, they still made the bed with the same dirty sheets, and the pillows were musty with numerous stains and hairs. The bathrooms had a lingering bad smell, and the floors were stained. Due to the deplorable condition of the rooms and my serious concerns about safety and hygiene, I made the difficult decision not to stay at this hotel. It was abundantly clear that the establishment did not uphold the standards I had anticipated for a comfortable and secure stay.In summary, this is not a suitable place for a decent family stay. I strongly advise against relying on the reviews and pictures. If you're considering booking this property, I recommend visiting in person before making a reservation, as it's not a safe place for families, and you may end up wasting your money."