The Casa Hotel, Sure Hotel Collection by Best Western

Very calm location to stay away from all the city hostel. Excellent staff.

I have booked this hotel for my collegue who has a training session at Sondex

Lovely hotel vibe but let down by the room A beautiful 17th century building. Hotel and restaurant spaces feel very quaint. I would definitely recommend the restaurant - the food and vibe felt genuine oldy worldly Italian and the service was really friendly. Delicious too. The staff were so nice and friendly. The only let down was the actual room. We were in what felt like the back of the hotel in a basement area and the room was very bland and not so charming... There was no art on the walls, no armchair, the lamp and telephone weren't working and they only gave us one towel. The bed and pillows weren't super comfy. The room was very basic but it does the job if you're just travelling for work. We were there for a romantic stay so it didn't really fit our brief to be honest, although the hotel itself and restaurants we really loved.

Friendly A friendly homely hotel with a small but comfy room. Hoped for a bath and went to phone reception to see if we change but phone not working-but worked the next day! Desk light not working but mended quickly. Small bathroom with some stains on grount (which cleaned with a fingernail) but very clean apart from that. Shower door slightly broken but didn’t leak or spoil showering. Kettle tray had a moulded space for a kettle but a different kettle was actually present. Room was in basement so window at floor level. Friends in room In main house which was larger, had a bath and nicer outlook. Probably best to ask for ground or above. Delivery of lorry outside room at 8.15 on Saturday morning- reception explained or is often earlier but it is to provide fresh ingredients -I understand but it was a shame.

Satisfactory for the price but not the best. One night business stay, more like a B&B or motel than hotel standards wise. Was adequate for the money but nothing of note to stand out as an option over my usual local hotel down the road. Breakfast was basic but tasty. Decor in hotel/restaurant needs updating.

Quiet A nice hotel situated a little out of the way and ideal for a quick trip away. Room was fine. Breakfast was particuarly nice