Abdul K
ngày 6 tháng 7 năm 2025
We had a wonderful stay at this hotel. The pool area is absolutely beautiful — especially the waterfall side, which added a serene and relaxing atmosphere. A special thank you to Yossri and Raina for their warm welcome, constant availability, and help with booking our excursions. Their hospitality truly enhanced our experience. The dinner buffet was excellent, offering few different variety of dishes each night. Breakfast was decent — not outstanding, but with enough variety to start the day. However, there were a few areas that could be improved. The rooms lacked basic amenities like a kettle for tea or coffee, and no complimentary water was provided daily, which is something we expected from a 5-star hotel. It was also disappointing that the half-board didn’t include even water or basic drink for first round. Room cleaning was another minor issue — housekeeping often didn’t leave enough toilet paper, and sometimes towels weren’t replaced in a timely manner. While the staff did provide what we needed when requested, it became a bit annoying to have to ask for these basics. Overall, we enjoyed the beautiful surroundings, great pool, and friendly service, but a few improvements in room amenities and housekeeping would make the experience even better. Local mosque was 10-12 short walk away, which was handy.
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