Tài Khoản Khách
ngày 2 tháng 7 năm 2024
My first trip to Tunisia and unfortunately the experience was hugely let down by my choice of hotel. I appreciate 4 star in Tunisia May not be similar to Europe but having paid a lot..for this I blame my booking company not necessarily Menara. That aside I’ll try and be fair. Positives…reception area is light and bright, rooms dated but well maintained by house keeping with safe and fridge, a balcony albeit mine had limited view. The staff throughout from reception to bar, to dinner hall, as you can’t call it a restaurant are all trying hard and pleasant. The pool is pleasant but too crowded with no enforcement of rules of people showering before entry or wearing addional clothing etc.There is no wellness centre and a gym was promised as I was rehabilitating post surgery. After 4 days of negotiations, a stationary bike was provided in a tiny room with no air con and only open when spa opened which was irregular hours. The buffet food was very poor, cold, no variety and the dinner hall chaotic 2nd week with too many guests, cats being fed at table, salt and pepper a rare commodity. At over 300 guests the second week , the whole hotel was crammed to capacity, with understandably energetic young people , maybe fine if Tunisian or Algerian on a cheap holiday. The beach is a good 12 min walk from hotel alongside a rundown old canal, dirty pavement and sea itself not clean. Menara holds a few sun beds and parasols at beach but no real serviced. Despite being all inclusive you can pay for water or beer at beach..it’s cheap so not a big deal. Animation is immmature and self indulgent with loud music blasting most of time at pool side. The hotel location and lack of quality food mean you’ve to taxi to go anywhere with life or restaurant etc. relatively cheap at 10 Dinar. All in all not for me. Again to reiterate staff trying their best, let down by tired facilities, overcrowded rowdy guests and in my case a holiday company which oversold and underpromised
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