Novotel Yangzhou City Centre

My stay at this hotel was amazing, thanks to the outstanding service and amenities provided. From the moment I arrived, the staff promptly assisted with my luggage, both when I arrived and when my rides came, and even rushed to open doors for me. I arrived a bit earlier at 11am which is way ahead of the standard check-in time, but the staff efficiently accommodated me, offering a complimentary room upgrade. While I waited for my room to be ready, the concierge added me on WeChat to keep me updated and even reminded me when the room was prepared as I enjoyed my lunch. Additionally, they ensured my luggage was delivered directly to my room without any hassle. One of the standout features of this hotel is its innovative robot delivery service for food orders. I highly recommend this hotel to anyone seeking a comfortable and memorable stay.

Front desk Ms Zhu and Ms Feng (plus other staff from front door bellboy to greet and help take your luggage) are very welcoming, and the hotel pleasant to stay. Breakfast spread is pretty solid as well - overall an excellent value. Yes, it may be a bit of distance from famous spots but it’s just a simple didi away. Highly recommend this hotel for anyone considering an excellent value to stay.

The staffs are well trained, friendly and helpful.

The service was absolutely fantastic. The staff is very friendly and can anticipate your every need. The room is very comfortable. No noise, great bedding, nice bathtub, and good curtains. Coffee and fruit are provided. The location is convenient to get a taxi. The breakfast is abundant and delicious. The only improvement is to clean a little better. There are some marks on the glass doors in the bathroom. The bedding and towels are very clean. Just these small points.

good service from Anni and Mr. Zao. small gift can send the nice mood beginnings from sunny morning. thanks your kindly

Every thing was really good!