Banyan Tree Yangshuo

Cleanliness & Comfortable. Excellent Service. Especial service from Ms. Joss. Who helpful & assistance provide excellent service. Will be stay again at Banyan Tree Yangshao

Hotel managers and staff were very nice, friendly and accommodating. We had a great time staying at the hotel with a lot of different activities. Thank you

Awesome stay Nora and the team looked after us really well! Great preparation for the welcome surprise in our room and numerous amenities were provided. The grounds are amazing so is the food in the Chinese Restaurant! Please pay attention to the swimming pool cleanliness otherwise a flawless stay with special attention and recognition provided by Nora! She is a real asset to the Banyan Tree Yangshuo. We will be back again next year.

We enjoyed staying at the hotel very much. The scenery in the surrounding was excellent. The free activities provided were also fantastic, including the free ride on the river, photographing service with costume, feeding the animals, handicrafts, etc. The staff was extremely friendly. Special compliment should go to Joss, who proactively provided us with all the information we needed and stayed in contact with us throughout our stay to make sure we were alright. We will definitely recommend friends to stay in the hotel. Suggested improvements: more variety in the type of cuisine/restaurants, more frequent shuttle bus to major scenic spots.

We had an excellent stay in Banyan Tree Yangshuo. The hotel is beautifully designed and blend in well with the Karst mountains. All the staff were warm and friendly. The Chinese restaurant and buffet breakfast restaurant serve good varieties of delicious food. Due to bad weather, we had breakfast, lunch and dinner in hotel but didn't get bored. One of my friends stayed in Banyan Tree Yangshuo last month and recommended the hotel to us. She also introduced me to the Spa & Gallery manager Alisa in WeChat. Alisa arranged everything for us before our trip. Due to bad weather, we changed our travel plan and arrived hotel one day late. Alisa applied an upgrade for us with our extra night payment. We were upgraded to Imperial Retreat Villa which is quant and superbly decorated with nice garden and a round bathtub. Exactly what we need to wind down from our busy city life. Thanks to all the staff in Banyan Tree Yangshuo and especially to Alisa. We will definitely stay here again when we visit Yangshuo next time.

We had a wonderful stay at banyan tree. I have a 2 year old boy and he enjoyed his stay very much. There’s lots of small animals at the hotel and a very nice fish pond with ducks and peacocks. The hotel room is very spacious and we have a backyard as well which is very lovely. One of the highlights of the stay is my personal assistant Emily, she’s super quick in response and helped me every day with my sudden requests of questions. Special thanks to Emily and the manager Ailsa who managed to find my lost ring at the mini golf area. The chance of finding a lost ring from the grass area is almost close to zero but you guys amazingly went out there and got it for me! Thank you so much for your service and I truly appreciate it!!

非常非常好 Truly amazing experience. Nice location. Nice Decor. Nice Food. Nice People. Excellent Service. Butler Service. Amanda is great.

Getting there at first was a little far from everything, and the bellboys did not help with our luggage and seemed to have an attitude. However, everyone else at the hotel was fantastic. Banyan is one of my favorite brands and I loved staying there in Bali, and Bangkok. However this Banyan felt a little off, the breakfast took us a while to get a table and once we sat down a waitress told us in Chinese to “hurry up and eat quickly”, since breakfast ends at 10:30, it was only 10am when we got seated. Otherwise, The views are fantastic here, I feel like the rooms could’ve been a bit bigger but otherwise everything else was fine.

A great location.