Wanda Realm Yan'an

Spacious room, awesome view and friendly services. Location is central.

Enjoyed a very pleasant 4 day trip to visit the historical and revolutionary sites of Yan’an and the trip was made much better thanks to a very comfortable and convenient stay at the Wanda Realm. For anybody who plans to visit the city I highly recommend this hotel. The hotel is located just to the south of the old city of Yan’an in the newly built Wanda City area. It is a 15-20 minute taxi ride to the old center (depending on traffic) and it’s relatively easy to call a taxi with a ride hailing app like Didi. It’s also within walking distance of the Red Street 红街 tourism area that has a theatre, cinema, activities, coffee shops and restaurants. The hotel is new and all of the main public areas are clean and well maintained - such as the lobby, hotel rooms, restaurant and gym/pool. The gym contains my favorite Life Fitness gym equipment (a quality brand) and the multi-lane, 25m meter pool is a dream for anyone who likes to swim. It even offers a good view. The hotel breakfast is very good value for money and offers a high quality selection of Western-style food (bread, eggs, bacon, sausages and cereals) as well as very tasty local Chinese food - especially local Yan’an/Shanxi noodles and dumplings. For any foreigners like me, you’ll get a good sense of local taste with good ingredients. The room was very clean and spacious with nice balcony and great view of the lake and Red Street. Service staff was excellent and many staff speak good English. We even received a nice hand written message and welcome fruits. Especially if you travel with children, this is where you should stay in Yan’an. Thank you for making my holiday more enjoyable.

客觀的來説我在攜程上看這個酒店貌似是五星的，我想那應該就要有五星的標準吧？首先到了酒店門口沒有迎賓，需要我進去大堂叫服務人員，並要了一個行李車來拉行李，帶着四個長者都在門口等着，我來回的跑叫人要車體驗感很不好，辦理入住的時候衹有一個工作人員，整個大堂目測工作人員就兩個，一個辦入住一個給客人在講特產，辦完自己推着車往電梯走的時候講特產的工作人員追上來邊抱歉邊幫我們服務，這麼大的酒店人都哪裡去啦？費解，再然後晚飯長者不舒服想在酒店用餐，打電話一問好傢伙有團餐，沒法接待我們，因為不知道團餐能幾點吃完，餐廳怎麼配備的？散客沒飯？OK沒關係，吃不了不能硬吃，我們自己解決，最讓我覺得無法理解的是屋裡的空調！現在白天27度，空調沒有製冷？打到前台問説是現在這個天氣不開製冷和制熱，衹有自然風！真應該酒店領導好好體驗一下，房間有多悶熱，晚上屋內顯示27度，不知道屋內有很多木質傢俱嗎？！不知道温度高木質的會散發味道嗎？開着陽台的門睡了一晚，味道嗆得我頭疼，出來玩如果睡不好覺真是最難受的事兒沒有之一！總之從體驗感上來説很難給好評！希望酒店看到評價可以改進