Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

This is one of the best hotels I’ve stayed. Service is amazing. Breakfast is extremely good with a very big choice of western food. At check out Isabelle even gave me some complementary coffee for my train trip to Lhasa, as well as a gif box from the hotel. Absolutely value for you money! One of the hotels in China that really deserves 5 Stars! Thanks!

Great hotel that’s new with spacious rooms. Also a decent location in Xining with a new mall nearby

服務態度：管家英子友好、熱情，能夠及時解決顧客的問題和需求，客房質量：房間乾淨整潔，設施齊全，床鋪舒適，衞生間乾淨且設施良好。餐飲服務：酒店提供的餐飲質量高，菜品豐富，口味好，服務周到。設施完善：酒店擁有完善的健身、娛樂、會議等設施，滿足顧客的多樣化需求。 地理位置：酒店地理位置優越，交通便利，周邊有豐富的旅遊資源和購物場所。 酒店關注顧客的需求，為顧客提供個性化的服務，讓顧客感受到賓至如歸的體驗。

我有幸在這家五星級酒店體驗了一段難忘的住宿。酒店的設計典雅大方，房間寬敞舒適，每個細節都彰顯着奢華與精緻。衞生趕緊整潔，環境特別温馨，特別是床鋪，舒適度極高，確保了我每晚都有優質的睡眠。管家英子的熱情和專業讓人倍感温馨，他們對待每一位客人都耐心細緻，讓人感覺賓至如歸。早餐品種豐富，美味新鮮，完美開啟一天的好心情。健身和娛樂設施也極其完善，讓人在繁忙的旅途中也能享受放鬆時光。這裏的一切都超乎想象，絕對是一家值得推薦的五星級酒店。