Anaya Lanya Hotel

I don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.

酒店的品質不出意料的保持阿那亞高端靜謐的設計風格，但首先必須大讚的是管家小美女張丹婕，服務真是太貼心了。不光貼心周到還主打一個寵溺，屋裡的零食孩子愛吃，管家送送送，説要去二期的臨溪集市，小吃攤和咖啡券送送送，臨走還送了酒店同品牌露迦徒禪的身體乳和脣膏。其次酒店的公湯私湯都非常值得嘗試，眼石温泉也是設計感爆棚，無論哪個都人不多且有品質。最後要再説一下的就是酒店的水療，技師lily真是非常專業，熱石按摩體驗真是五星級感受，希望下次還能有機會再來放鬆。幾天的度假感覺自己身心愉悦，主要帶着孩子吃喝不累，給瀾也的工作人員和管家張丹婕女士一個大大的贊👍

一切的一切都很滿意，三天兩晚身心得到了清凈與享受，管家服務更是令人貼心到感動，在這裏先手動比心Elsie❤️感謝💕住的吃的，包括日式園林環境，都能讓人感受到阿那亞整個團隊的用心。我們是朋友推薦前來，我們也願意推薦其他朋友再來，我相信我們自己也會再來。因為沒有什麼比給人家的感覺更讓人放鬆，總之，非常滿意😀（另，零食飲品無限量供應，而且離店時竟還有小禮品，謝謝！）願阿那亞瀾也越來越好！