Building 5, Times Square, Hangtian Avenue Two Section, Xichang, Sichuan, ChinaXem thông tin khách sạn
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Đánh giá của khách
4.7/5
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2777 đánh giá
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Vị trí4.6
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Alim
Phòng Đôi Cao cấp
Lưu trú vào thg 7, 2024
Một mình
56 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 9, 2024
This chain has maintained their performance. This is the brand that you can always expect when you booked a jotel. Superb
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your kind words and continued trust in our hotel chain. We are delighted to hear that we have maintained our performance and lived up to your expectations as a brand you can always rely on when booking a hotel. Your satisfaction is our top priority, and we strive to deliver a superb experience every time you choose to stay with us.We appreciate your recognition of our efforts and commitment to excellence. Rest assured that we will continue to uphold our high standards, ensuring that every aspect of your stay, from the moment you book to the moment you check out, exceeds your expectations.We look forward to welcoming you back soon and continuing to provide you with a memorable and superb hotel experience.Best regards,IHG Social Listening Team
Brown
Phòng Đôi Cao cấp
Lưu trú vào thg 10, 2023
Một mình
12 đánh giá
1.7/5
Đăng tải vào 12 thg 11, 2023
What a filthy dump. Definitely pick another place in Xichang. I’ve been traveling in Sichuan and Tibet for nearly a month. This is the worst hotel, by far. I stayed in two other Holiday Inn Express and rated them both 5 in every category. Litang and Xinduqiao. This one however horrible. The room was absolutely filthy - carpets disgusting - muddy footprints in bathroom. Room 708 is a pig sty. Holiday Inn IHG should be embarrassed. The only redeeming item was the breakfast room was absolutely clean - great breakfast selection (even though I am not a breakfast eater) How can the food facility be so clean and the room so dirty? Go somewhere else. Service folks might try smiling or even saying speaking at all during check in. The folks at the other two Holiday Inn’s were very welcoming and friendly.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for sharing your honest feedback about the hotel. It's regrettable to hear that your experience did not meet your expectations, and that the cleanliness of the room fell short. It's also disappointing to hear that the service during check-in was lacking compared to other Holiday Inn Express hotels you've stayed at in the area.We take these concerns seriously, and we apologize for any inconvenience or discomfort caused during your stay. We will definitely be looking into the issues you mentioned regarding the room cleanliness and service quality, and taking steps to ensure that these problems are addressed promptly.On a positive note, we're glad to hear that you enjoyed the breakfast selection and that the breakfast room was clean. We hope you'll allow us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,IHG Social Listening Team
Tài Khoản Khách
Phòng Tiêu Chuẩn 1 Giường Cỡ King Nhìn Ra Thành Phố
Lưu trú vào thg 7, 2023
Vợ chồng
22 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 8, 2023
Excellent service and location and at the desk the lady was so helpful and upgraded our room to suite 😀 we arrived late so she offered us better room as we were on pur honey moon trip .
.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you very much for the comments you shared.We are delighted to know that you had an excellent stay at our hotel and many thanks for your positive comments, they really are motivating for the whole team!We are happy to know that you are satisfied with our hotel's location and staff services.We look forward to having you stay with us again soon.Sincerely,IHG Social Listening Team
JT an
Phòng Đôi Cao cấp
Lưu trú vào thg 7, 2023
Du lịch cùng bạn bè
14 đánh giá
3.7/5
Đăng tải vào 4 thg 8, 2023
Front desk staff 陸远云was very friendly and helpful. But hotel looks a little tired and requires some renovation.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thanks for choosing to stay with us and your recognition our front desk staff. Your valuable comments are great importance to us and served as a catalyst for our improvement.We look forward to having an opportunity to serve you again in the near future.Best regards,IHG Social Listening Team
Tài Khoản Khách
2 Giường đơn tiêu chuẩn
Lưu trú vào thg 11, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 12, 2023
设施:good
卫生:good
环境:good
服务:good
四个 good
Dịch
Phản Hồi Từ Khách Sạn: 尊貴的賓客您好,感謝您下榻並分享這份寶貴的點評。在遙遠的旅途中,家是一盞指引的明燈,是心靈的港灣。我們深知這一點,因此致力於為您打造一處温馨舒適的客房,讓您在旅途中依然能感受到家的温暖與關懷。我們的客房環境清新整潔,配備優質的床品,旨在帶給您最純粹的舒適體驗。每一個細節,都經過精心打理,衹為滿足您對家的渴望。除了舒適的客房環境,我們還提供熱情周到的專業服務。無論您有何需求,我們都會全力以赴滿足,確保您的每一次請求都能得到迅速、準確的迴應。早餐是一天的開始,也是家的味道的延續。我們為您準備了營養均衡的中西式早餐,讓您在旅途中也能享受到家的美味。無論您是中式胃還是西式胃,都能在這裏找到滿足的味道。誠邀您再次蒞臨!祝您工作順利,事事順心!智選假日賓客關懷團隊