Somerset Fengdong Xi’an

I read a lot of positive reviews about the Somerset Fendong, and this was why I came here, it did not disappoint. The hotel and room facilities are excellent, everything I need for a comfortable work trip and to work from my room. The breakfast buffet has delicious food in Chinese and Western options, and the gym is a really useful addition. However, what has really made the trip exceptional is the staff. They have done everything they can to make my stay comfortable. Athena Wang and the others at reception, the housekeeping and the restaurant staff go out of their way to be friendly and caring, as the best possible hosts, since the afternoon I arrived. This atmosphere makes more of a difference than anything towards having a good trip, and it is honestly one of the best hotel experiences I have had anywhere in the world. I would recommend the Somerset Fendong to anyone, thank you to Athena and all the staff!

出遊入住該公寓酒店，前台的王晨月給予了我們熱情周到的服務，且對我們提出的關於路標的建議及時反饋給酒店相關部門領導，這種積極的工作態度值得每位員工學習借鑒！

地理位置優越，樓下是地鐵1號及16號線的上林路站口及大型商場各式餐飲店，有寬大整潔地下車庫。新開的服務公寓，冰箱洗衣機（帶烘乾）微波爐電磁灶一應俱全，裝修清新明亮，早餐豐富（續住期間正值五一假期住客急增，餐廳供應不降標準，及時添加）,是旅人舒適港灣。

酒店十分大；房間設計都不錯；係公寓式酒店，所以房間有電子爐及大雪櫃；廁所都好大又乾濕分離；早餐都不錯，都尚算多選擇；酒店內有免費嘅健身室及spa房，雖然我冇時間去使用，但有提供都不錯 晚上甚至有糖水或粥送贈至房間。

很滿意的入住體驗，大廳很大，環境很好，前台Coco 和Nancy的服務都很棒，辦理入住快，房間空間大，採光好，房間設施齊全，酒店位置好，出行方便，非常推薦！還幫忙解決了房間洗衣服和做飯的難題，以後還會入住！

酒店環境和衞生都很好，設施齊全，比一般酒店床要大，帶小孩入住非常適合。因為到店時間偏差，前台胡鑫鑫女士很熱心的與平台方協調入住事宜。