Khách sạn 4 sao tại Tây An

The location was great. Right next to everything (小寨). The service was great. I highly recommend this place.

Definitely one of the best hotels I＇ve ever stayed in. Amazing attention to service and detail. All the quality of a five-star hotel without a five-star price. Will be out first choice for all future stays in Xi＇an.

非常非常好的服務，房間裏的電視超級大，看起來很爽，每天有水果送的更重要的是服務超級棒！酒店後面就是大雁塔，走路幾步就能到，還有一個慈恩印象的小吃街，也不錯，就在酒店旁邊，古玩市場可以買物美價廉的小禮物給親朋好友們！走路20分鐘有一條芙蓉街是吃宵夜的好地方！

this very very very very nice hotel and very nice staff i never seen this kind of hospitality even in westin hotel which holding 5 star i will stay again just they have improve there breakfast to keep more western food otherwise its a great hotel

Hotel location is good, not far from the Shaanxi Provincial Government. Within 2 km are Drum Tower, Bell Tower and many restaurants. Hotel facilities are relatively old, service good!

I have booking this hotel everytime when I travel between Xian and overseas just for the convenience to access my home and friends(not too many one way rules). I am still going to booking this hotel for coming traveling activity. 1) The Wifi connection has only one for each room which is really not convient for every customer to stay. The reason for this is every business traveller always has their laptop 2) This one is very important and needs to bring hotel management team to be aware of as international impact. I booked my last stay from Ctrip directly from 2016 Dec., 30 to 2017 Jan., 10. But because of urgent issue I have to flight to ShenZhen on 7th of Jan. So I called Ctrip on 5th fo Jan., and was advised to talk hotel for refound for the rest of the 3 days paid as Ctrip will call the hotel in a minute. In the evening, I went to the reception lady and was told to go through Ctrip to get confirmation of permission. So I called Ctrip again and again, but getting a deadly loop until night of 6th of Jan., that Hotel said "the booking was through 3rd party instead of Ctrip so refound was not allowed". This is ripe off, I have never experienced such a hussel. As a traveller, do I should care who the 3rd party is which cost me so much time to figour out the reason of refound not allowed? I have been booking through agoda and other overseas travel agents and never had such poor experience in my life! I dont know how Ctrip and the hotel taking care their reputation in front of so many travellers. This kind of issue shall be avoid if the hotel management and ctrip team really cares their business. one more comment to come.