Cameo19
ngày 15 tháng 10 năm 2023
The hotel and all staff members are totally amazing!! After a long 7 day work week, this was the perfect staycation I could have wished for. Most staff from the porters, checkin desk, spa and restaurant speak some level of English, which was impressive. I came here to unwind and celebrate my birthday, and being in a relatively new city, felt emotional, but a massive thank you to Tina Wang (Foqianru) who arranged for a beautiful birthday cake to be delivered to my room and also invited me to the club house to have snacks and coffee on my birthday, all free of charge, you really made my day special and rememberable, thank you! I finished my 2 night stay with a wonder body scrub and massage at the spa on the 7th floor. The manager, Jackie, who spoke great English, was super helpful and assisted me in booking the treatment on Dianping so I was able to get it at the promotional price. The masseuse was Thai, and gave a wonderfully relaxing massage, thank you! The service at both the Commune and Char restaurants was excellent, staff were very attentive. The pool and sauna area was stylish, clean and very well maintained. Thank you to the checking in staff who upgraded my room and gave me a late checkout time. I will definitely return!!
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