HeSu Hidden Art Hotel & Suites: Exclusive 2/3 bedrooms Family Suites+Curated Itineraries+Cat Cafe

The room was very clean and beautifully decorated. The bed was very comfortable too. The people at the front desk went above and beyond to help us book tickets to see the terracota warriors. Their breakfast was very tasty and complete.

Great Hotel Close to the Old Town! This hotel is an excellent choice! The location is fantastic – very close to the Old Town, which allows for easy walks and exploring the charm of the area. The rooms are clean and well-maintained, and everything in them is in proper working order. It's simply a good, solid place to stay. I highly recommend it!

We started the stay with a little hickup. The electricity went down on the whole block the hotel was on. It’s down for several hours and we couldn’t check in. The staff was helpful and accommodating. We arrived at the hotel around 2 pm but didn’t get checked in before 6 pm. So we took a walk to the nearest mall that was a 15 mins walk from the hotel. The hotel room was very small and cramped for 4 people. The queen beds were small, about 1,5m in width. The layout of the room was also kinda awkward. The shower and toilet were in separate rooms, which is fine. But the sink was not connected to the toilet and was in the hallway. Taking a shower meant that if you laid in bed you could see when someone came out of the shower because the sink and mirror was in the hallway. The room did not have e refrigerator, which was strange. Never experienced that before in any of the other hotels. So you couldn’t store drinks or food in the room and have it chilled. They had a good reception area with alot of seating and a good bar. They had free tea, water and popcorn in the reception area. They also had a playpit for children. The hotel was fine overall. Weird design of the room we booked and very small room. But they did have bigger rooms. When you are 4 or more, go for the bigger rooms.

還行吧，服務有待加強！！11 點打電話至前台，那個女孩子不接電話，打了好幾遍都沒有接！！環境一般，隔音差！

I had a great stay at He Su in Xi’an. The location is very convenient, making it easy to get around the city. The room was clean and comfortable, and I was especially happy to see the smart toilet seat — honestly, it was the one thing that made me feel most relieved after being outside all day in China! The hotel staff were very friendly and helpful, and they even offer parcel collection services, which was really convenient for me. For the price I paid, this hotel is truly excellent value. Highly recommended!

This hotel was really our best experience and highlight during our 9-days trip to China. Everything starting from the hotel stylish design, staff uniform, room size and amenities, breakfast options, free popcorn and the main plus is the Service. They let us in at 9 am for free, upgraded our room and booked tickets for Great Empress of Tang show with a huge discount, gave us a gift upon checkout, did their best to make us feel luxury. Highly recommended. Thank you so much!