Skanhem Hotel Xi'an Bell Tower subway station

在西安遊玩了好幾天，真的是住過衞生最差的酒店，無法言語，服務一般，空調衹要離開房間就會自己沒電，沒有放電卡的地方，這麼熱的天，進入房間沒有一絲涼氣，很熱。不過距離鐘樓挺近，這點還是蠻好。

房間乾淨整潔 交通便利，距離鐘樓景點、地鐵站口非常近。周邊飲食購物非常方便。隔壁樓上還有化粧跟拍。 店家還提供了漢服體驗（提前預約）。

This was our second time staying at this hotel and we were not disappointed. Helpful staff, Clean and modern hotel in unbeatable location. The mattress was very comfortable especially for me who has back problem. We particularly loved sitting on the balcony eating delicious roast whole chicken and New Orleans chicken wings from KFC next door and watching the busy streets at the same time. Lastly, We would like to thank reception staff 小王& others, for helping to keep our parcels . Not forgetting housekeeping staff for making our stay an enjoyable experience. Many thanks also to 胡晓红, for her delicious fruits and helping me with the tours. It was nice meeting her again. We will definitely go back.

帶父母旅遊，房間比較小，房間衞生打掃不乾淨，洗漱台上頭髮都沒清理過，地面感覺也沒拖

The hotel is clean, the staff are very friendly The location is great, near subway ZhongLou station, very convenient to go to many tourist spots The breakfast is good too

Overall check-in to check-out was satisfactory with all front desk’s helpful staffs. Hotel location is convenient & clean. Breakfast is also ok. The only set back is the hotel’s free terra-cotta worrier guide (doesn’t include entrance tickets and others), which is some sort of like a gimmick to lure us into engaging with the hotel’s tour agency/agent on their package. We opted for the tour package after being convinced by the agent in the name of the hotel, and we even cancelled our earlier pre-booked package, however; the entire tour experience with the hotel’s agency was nothing to shout about. And I believe we can get better tour options from others. They also did some up-sell & cross-sell of other attractions/souvenirs during our journey. The package inclusive of lunch, but the lunch buffet was a joke. Rice/noodle with all vegetarian dishes - that’s all & no water/drinks. The main disappointment was they only briefly & quickly brought us through the entire terra-cotta 1, 2, & 3 pits and the bronze horse cart. But they did not bring us to the latest built 50th anniversary gallery which is supposed to be the main highlight. It’s a huge disappointment. Don’t waste your time on their tour package in the name of their hotel despite looking attractive. The hotel shouldn’t engage such tour agency to tarnish the branding unnecessarily even though it could be under same company.