Elong ETANG Hotel (Xi'an North Railway Station)

半夜入住，床褥是潮的，適應了一會兒還是沒法休息，我就自己穿上了衣服睡了，早上起來，滿腿的紅疹子，和前台溝通，竟然給我説你半夜為啥不來換房間，再次溝通後，退款賠償，當時讓開票，回來，發現這樣不就是公司替酒店擔了賠償這份費用，再次溝通後，讓我提供治療票據，證明是酒店的責任，呵，我住店前，還全身掃描一下，看看和住店後有什麼不一致，累了，自認倒黴

The location is great. The staff are very friendly:) The room is very clean ,sheets and towels are very comfortable! They even put fruits, face masks etc. The hotel staff also called the taxi to train station and paid taxi fare for me .

Extremely good service, room amenities and staff members. Room featured an AI robot sort of like Alexa or Google Home, which enables users to control curtains, lighting, TV and even contact the main desk staff for any service required. Toilet is also modern, featuring bidet, heated toilet seat and more features which I did not dare to use. Shower area was separated from the toilet area with an opaque glass divider. Location is fantastic as well, located about 1.5km away from the Xi’an high speed rail North station as well as about 300-400m walking distance away from the Metro. Only thing I would improve is the in room WiFi speed. Each room has its own separate WiFi network, however the speed seems to inconsistent for each room. I stayed in room 2047, however I found that the WiFi was slow and sometimes not working at all, which causes the AI robot which is connected the respective room’s WiFi to also not work. All the WiFi passwords across the rooms are the same as well, which allows other room users to be able to connect to your WiFi, slowing your own WiFi speed. Suggest to customize the WiFi password for each room.