Novotel Xi'an Daming Palace

這次出行選擇了西安大明宮諾富特酒店，直接把旅行體驗拉滿！ 一踏入酒店，禮賓員熱情的幫忙搬運行李，辦理入住的前台小姐姐顏值高又有耐心 。房間設備齊全，早餐很豐盛，酒店還很貼心的送了歡迎水果，還有免費的下午茶。26樓還配備了免費的洗衣房和健身房。 酒店位置也很好，下樓就是地鐵龍首原站，2站路就到城牆。 總之，這次入住無可挑剔，滿分推薦！

I stayed at Novotel Xi'an Daming Palace for three nights, and it was a total disaster. This hotel is falsely advertised as 5-star; in my opinion, even 3 stars would be a stretch. Here are the reasons: Lobby: There is practically no lobby! It's just a tiny 20-square-meter space with one sofa on the 6th floor. Room Amenities: The rooms were basic at best. No coffee maker, just an electric kettle. No face towels, no cotton buds, no shaving kit, no bathtub, and worst of all, no swimming pool. These are basic features even mid-range hotels offer, let alone a supposed "5-star." Breakfast: The breakfast was mostly Chinese food with little to no variety. Nothing was replenished once it was gone. The staff responsible for making eggs left an hour before breakfast service ended, which was completely unprofessional. Construction Noise: The hotel blatantly lied about the extent of construction work. They mentioned it was “nearby,” but in reality, it was inside the hotel. Constant drilling, hammering, and unbearable noise made it impossible to relax or even sleep. The only positive aspect of this hotel was the polite and helpful behavior of the reception staff and housekeeping team. But even their efforts cannot make up for how poorly managed and falsely advertised this property is. This hotel is a disgrace to the Novotel brand, and I will never stay at any Novotel property again. If you’re looking for a genuine 5-star experience, avoid this place at all costs.

一大早六七點鐘就有裝修聲音，讓人睡覺都睡不好…非常鬧心