Các đánh giá Four Points by Sheraton Xi'an High-tech Zone

Stayed here as it had close access to a school where i had meetings. There is nothing much around but metro line 6 is by the hotel giving access to the main city attractions. Room clean, service good, breakfast fine. Room temperature arguably a little too warm but all in a good hotel. Lots of consruction in the area which suggests it will become a busier area in years to come.

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

The hotel access was actually blocked by a road construction but I could not find any information on the website nor in trip.com. On top of that hotel staff did not say anything when I checked in nor that they show their regret about the inconvenient I had.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

如果瀏覽這家詳情了 請不要猶豫直接下單！高新區最值的酒店！感謝每一位工作人員！祝你們工作順利，生活愉快！酒店的環境設施 服務水平 遠超這個價格！非常值得！這次是來學校考試所以定這家，下次來西安哪怕活動區域在城裡 我多花一小時進城也要再住這裏！無可挑剔的酒店，來南郊的話沒有任何理由不住這裏。要不是後面行程取消不了，一定續住純躺幾天！最後再次感謝一遍工作人員！

很好的酒店，外觀設計很現代 前台大廳美式工業風 服務態度好 酒店設施齊全 洗漱用品比較low 特別是毛巾浴巾這些，有點對付。 早餐的環境還行，餐品很一般。 以上都是需要優化的部分，希望能夠重視。

第一次入住萬豪旗下的福朋品牌 酒店位置稍稍有點偏 離秦嶺山很近 空氣很好 在前台辦理入住，大堂經理Yolanda服務很周到，邀請加了微信，中間有些事情都是她幫忙解決的，很方便 也很貼心. 酒店硬件設施不錯 都很有品質 健身房和洗衣房很乾凈整潔 整體感覺不錯 雖然是精選，但體驗感還是不錯的。

這次出來玩從進酒店大門的那一刻真正的體會到了什麼叫賓至如歸，首先是前台的小姐姐小哥哥非常熱情的介紹酒店的各項服務，其次是客房的阿姨很貼心的開了夜床還有小點心，再次是餐廳的早餐種類超級豐富，味道也很有西安的特色。很滿意的一次入住體驗，點贊👍

第一次住 酒店大堂很喜歡 工業風 環境不錯 房間屬於輕奢風簡約風 床很舒服 房間也很大 前台辦理入住很快 很專業 設施齊全 乾淨整潔 總體感覺還不錯 值得推薦[強]

點了外賣想讓服務員幫忙送到房間，前台直接拒絕，説要麼讓外賣員等機器人，要麼自己下去拿。下去之後發現前台並沒有客人，有兩位服務人員都在前台，幫忙把外賣放到機器人裏這個工作也不太複雜，就不能順手幫忙嗎？況且離店時候還看到幫別人的外賣放進機器人，這是區別對待客人嗎？每次出差都住你們酒店的，這次服務感受很不好。 另外，樓層電梯間的房間指示非常小，不清楚，走近了才能看到，房間門打光那麼亮，指示牌卻沒有光，設計非常不合理。

酒店位置位於六號線地鐵站旁交通很便捷，設施配備齊全服務非常貼心周到，環境也很令人舒適，非常感謝前台Zara和Cassie 免費延遲了退房，很滿意的一次入住體驗。

明白！已刪除泳池相關描述，精簡優化如下： --- 入住體驗超出預期！前台Zara服務熱情又專業，耐心解答問題。房間乾淨舒適，床品柔軟，早餐選擇多樣且味道一流。細節處處用心，感謝Zara的周到服務，絕對會再次入住！

酒店前台員工態度熱情，主動幫助客人提拿行李、指引路線等。即使遇到問題，也會積極協調解決，讓客人感受到關懷和重視。

酒店前台同事服務熱情專業、細緻周到，入住體驗非常愉快，強烈推薦。酒店設施衞生都十分優秀，總體來説都是非常滿意的