Four Points by Sheraton Xi'an High-tech Zone

Stayed here as it had close access to a school where i had meetings. There is nothing much around but metro line 6 is by the hotel giving access to the main city attractions. Room clean, service good, breakfast fine. Room temperature arguably a little too warm but all in a good hotel. Lots of consruction in the area which suggests it will become a busier area in years to come.

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

前台經理服務態度好，入住退房很有效率。客房打掃乾淨，需要什麼物品一個電話很快就能送來。 這個地段加這個品質，價格真的很良心，比同級別酒店划算不少！ 大堂吧的精釀啤酒治癒疲憊，夏天的解暑神器呀！ 不管是出差還是旅遊，住這兒都挺合適，乾淨、方便、服務好，下次來西安還會選！ 👍

整體入住體驗非常好，值得推薦。酒店衞生方面做得非常到位，房間、走廊、公共區域都乾淨明亮，沒有衞生死角，住着很舒心。前台Tony的服務值得特別表揚，態度友善，業務熟練，溝通順暢，無論是入住還是離店都提供了高效、愉快的服務。感謝Tony和團隊的付出！

酒店房間舒適，衞浴設施乾淨整潔，水壓水温穩定，隔音效果非常好。前台小萬辦理入住高效，遇到問題能及時響應。訂的房間沒有含早餐，需要付款68，早餐自助咖啡現磨有主動提供，得知張經理提及目前早餐菜品調整階段，新增了一些煎扒類時蔬經推薦嘗試也挺不錯。除了早餐，在二樓餐廳也點了午餐，菜品出品精緻，味道可圈可點。June的服務態度友好，響應迅速，得知我對堅果過敏，幫我們協調了菜品。期待下次再來！