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Zhenni
Phòng giường cỡ queen cao cấp (Villa chính)
Lưu trú vào thg 3, 2024
Vợ chồng
7 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 3 thg 5, 2024
Hotel is really beautiful! Food is great! I’m so surprised that they offer miso soup at breakfast! They told me that they the miso was made in house. Restaurant on the top floor has splendid views, two persons dinner is excellent! Will stay here again next time when I visit Wuxi.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for staying at Wuxi Grand Hotel. Thank you very much for your support to our hotel, we always believe that good word of mouth from the guests from the heart of the recommendation, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Tài Khoản Khách
Phòng giường cỡ queen cao cấp (Villa chính)
Lưu trú vào thg 5, 2024
Một mình
14 đánh giá
3.0/5
Đăng tải vào 26 thg 6, 2024
I expected so much more from a place calling itself the GRAND Hotel. This was not even average (at best). Check in was not very friendly. The room had many issues, for example half of the lights did not work, so the room was very dark the entire time I was there. The Wifi was really spotty and was difficult to sign into. The bed was okay, had a so so sleep. To be honest I have stayed in far better places in Wuxi for a way cheaper price, but I was tired and did not want to complain or change rooms/hotels. I will say that I was very disappointed for the price. I only chose this place because of the tub and pool. The tub was ok and to be honest after seeing the state of the room I did not even bother with the pool. I figured if the room was not that great then they probably don't clean the pool well. They had ads for in room massage but it was not available that day (then why advertise all over). The Air Con was a joke, it did not cool well at all. The TV was ancient and I had to mess with the batteries to even turn it on. Check out was not that polite either. A couple positives, the bellboy helped me leave with my bags, and I can say that the girls at the morning breakfast were very polite and kind...but this is not their fault, the food was pretty horrendous. At least the coffee was decent and plentiful. Overall the rest of the staff made me feel like I was a big inconvenience while being there. My advice is to check reviews and get a WAY better hotel for elsewhere for far less money. I will not be back to this old, shoddy, dodgy hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for visiting Wuxi Grand Hotel, sorry for not bringing you a perfect stay experience, we will correct your questions immediately, if you have any questions during your stay, you can contact us at any time, the hotel room center and the front desk staff are dedicated to serve you 24 hours a day, we look forward to your visit again, I wish you a happy every day!
Tài Khoản Khách
Deluxe Business Twin Room (Main Villa)
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 25 thg 6, 2024
Old facility and deposit at the beginning was very annoying. Else, it was good.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, thank you for staying at Wuxi Grand Hotel! We have put your comments on record. Please trust that when we meet again, these problems will not bother you. Looking forward to seeing you again soon!
Tiezheng
phòng Excutive Business Suite
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 6, 2024
The room is beyond my expectation, from furniture to carpet.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, thank you for staying at Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refuel! Wish: happy!
JTKO
Deluxe Business Queen Room (Main villa)
Lưu trú vào thg 3, 2023
Người đi công tác
25 đánh giá
3.2/5
Đăng tải vào 5 thg 5, 2023
Decent 4 stars hotel . Location is good but hotel is a bit old , convenient to get local cuisine
Dịch
Kevin Michel
Deluxe Business Queen Room (Main villa)
Lưu trú vào thg 1, 2023
Một mình
5 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 20 thg 2, 2023
great budget hotel if you want a place in the city center. rooms are okay-ish, staff are friendly. very convenient to explore around.
there's even a bus stop in front of the hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, thank you for your stay in Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refueling! Looking forward to your next visit!
LU
Deluxe Business Twin Room (Main Villa)
Lưu trú vào thg 3, 2024
Gia đình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 21 thg 4, 2024
Not so bad, service good.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, thank you for staying at Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refuel! Wish: happy!
Anastasia123
Deluxe Business Queen Room (Main villa)
Lưu trú vào thg 2, 2023
Du lịch cùng bạn bè
41 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 6, 2023
Polite stuff, nice breakfast. The room was spacious and clean, the view from the window was beautiful.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, thank you very much for choosing to stay in Wuxi Hotel and giving you good comments. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a kind and thoughtful check-in experience and sincerely look forward to your visit again.
Steven
Phòng giường cỡ queen cao cấp (Villa chính)
Lưu trú vào thg 5, 2022
Du lịch cùng bạn bè
10 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 16 thg 6, 2022
The hotel is good but a little bit old, messy parking lot, should be re-arrange, but everything good
Dịch
Phản Hồi Từ Khách Sạn: Distinguished guests. Thank you for your valuable advice. We will tighten up management. Looking forward to your next visit. Wish you a happy life!
Tài Khoản Khách
Phòng Twin Thương Gia (Villa Chính)
Lưu trú vào thg 5, 2023
Một mình
38 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 29 thg 6, 2023
Good, front desk helps
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for staying at Wuxi Grand Hotel! Good service is because guests like you are always watching us, and we are committed to providing you with a gracious and attentive stay. We believe that our guests are family, so we take special care of everything you do during your stay. Here, we will, as always, welcome you again with a cordial smile, thank you!
Tài Khoản Khách
Phòng giường cỡ queen cao cấp (Villa chính)
Lưu trú vào thg 11, 2023
Người đi công tác
13 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 29 thg 1, 2024
Good value
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for staying at Wuxi Grand Hotel! Thank you very much for your affirmation of us, thank you for your support and affirmation of our recently launched promotional activities, you can continue to pay attention to us, the first time to understand our catering, guest room and other products promotional activities, looking forward to your patronage again! Wish you a happy life!