Lushan West Sea Resort, Curio Collection by Hilton

We stayed at Lushan West Sea Resort at the end of June this year and thoroughly enjoyed our stay. We booked a pool villa with sea views and were blown away by the quality and size of the villa, the beautiful private pool and of course the sea view. The service and care we received at the resort was very good. We were a bit worried on our first night, as when we went to the restaurant the wait staff kept telling us that they did not have any of the dishes we wanted to order available. From a multiple page menu, it seemed that only a few items were actually available. Luckily, our driver, Vincent, who helped us get around the resort came to the rescue and came up with a plan. He helped communicate with the chef to develop a menu for our stay which had all the items that would be available. He then helped us to pre-order our dinners each night to guarantee the food we wanted would be ready on our arrival. We also want to mention that once we arrived at the restaurant each night, our waitress, Laura, provided us with amazing service. She was always friendly and attended to our needs with a smile. We are looking forward to visiting again in the future.

酒店環境超級好！房間設定合理，寬敞明亮，床品柔和，睡覺很舒服！員工服務非常到位！基本上把客人的需要都想到了，並且會及時跟蹤。前台的妹子Ellen、Yami和ida小鄒很熱情，給我們非常詳細的介紹了酒店的各種設施和服務內容，有一種好朋友般的温暖。經過的員工不論是園藝工人還是其他的工作人員遇到都會熱情招呼，詢問是否需要幫助，感覺員工培訓做得很好，素質都很高。

期待蠻高的酒店，但是入住後有些失望。別墅很老舊，地上因為酒店接手較晚的原因導致原建築垃圾滲透進地磚，看起來臟臟的。建議不要住臨湖的套房，蚊子蒼蠅和臭蟲太多了。因為房間前面的雜草裏面全是垃圾，酒店沒有很好的清理，導致蟲子滋生很嚴重。不知道離湖遠一點會不會好些。我們是加錢升級了臨湖的套房，很後悔。但是因為酒店的服務人員態度都很好，前台Yami和ida小鄒服務不錯，管家和保潔都很盡心，所以還是給5星好評吧。 夜空星星很美，落日也很好看，但就是要注意防蟲措施做好。

臨時和好友聚一下，套房太合適了。聊天，看日出，騎行，拍照。房間合理，風景優美，開窗見湖，安靜清新，服務到位。前台幾個都很好，Ellen和Yami和ida小鄒，有問必答，耐心講解設施和解決問題。非常好的體驗，下次帶上家庭再聚。

湖景房景色真的是絕 希爾頓的服務依舊到位，進出都是由電瓶車接送，因為我和我家閨蜜比較懶，多一步路也不想走，不過我們在電瓶車上看到的綠化就是滿分 整個酒店像是個大公園，每一步都有驚喜 相對來説蚊蟲也比較多，當然酒店也配有電蚊香 中餐廳的菜品在我能接受的範圍，我同行的閨蜜倒是很喜歡 唯一的遺憾，我沒有多住幾天！！！ 接待我的前台是Yami和ida，這兩天也進行回訪，對用户體驗很上心

設施：非常齊全的酒店設施 環境：這家酒店環境非常適合度假，西海邊上，整體非常安靜宜人 下次出遊還會選擇廬山西海希爾頓在房中就能欣賞風景，房間採光很好，全程酒店有小車接送遊玩