Hilton Wuhan Riverside

The first Hilton Hotel in China which really disappointed me: - First evening: After shower my Food order from outside (Waimai) arrived at the lobby and I called the front desk to deliver to the room (they agreed). After 25 minutes I called them again and they said it will be arranged now. After another 15 minutes I called them again I will dress again and come down by myself - just than a staff delivered my food which was already cold. - Second evening: I asked for new towels to my room and they agreed but never brought them. - Third evening: I called them to deliver my food and it took again too long time so I went down to pick it up by myself. - Every day I took a taxi or came back to the hotel no one opened the door and even when I checked out no one helped me with my luggage (this is not a Hilton standard). - The gym has no mirrors in the training area and the training equipment is not good respectively there is no equipment for training lower back or lower legs which is not 5 star standard at all. Very small gym and it makes no fun to work out there… - One positiv Point: The breakfast is OK. Summary: I will not come back.

My family’s stay at the Hilton Wuhan Riverside hotel was very pleasant and enjoyable. The staff, from receptionist, to aiyi’s, to the servers at breakfast, were very friendly and accommodating. The room was clean and well kept; the temperature of the room was ok and could be adjusted; the breakfast had an ok selection. I would come here again with my family.

Great one

Always a great stay here. The rooms are nice and the gym is small but good. Pool is fantastic. Breakfast is great too!

Great services and comfortable stay!

Good hotel, very clean, huge room and breakfast have many variety!!