Tài Khoản Khách
ngày 9 tháng 2 năm 2025
Impeccable stay
An unique germ that raised the luxury boutique hotel market in Wuhan to new heights.
Design - the amount of sophisticated details in the hotel are countless. The blue and gold colour combination, exquisite. The flow of black and white in small scale accessories, elegant. Marble, velvet, crystal, it isn’t simple to orchestrate all elements to one repertoire that sing well together.
Rooms - spacious suite, wooden floor and doors, nothing but timeless styles, Nespresso coffee machines, quite common nowadays, but combined with LEGLE porcelain chinaware, and again, in blue white and gold. DeLonghi kettle - matt black, Marshall speaker - matt black, Dyson hairdryer - matt black. Other luxury hotels too offer similar, but it’s how much attention to details were given to the co-ordination of these products. And not to forget the VOSS water in the room, not just 2 bottles, but 6 or more, accompanied by thick ceramic coasters with the interior look of the hotel engraved on them - small touch brings big difference. The room screams class, quality and generosity in the amenities they choose to put on offer, well done.
Service - always remember, employee is an exhibition and extension of the brand. And the service were warm, genuine and non-transactional, which was a key highlight. Nothing was too much of an ask, and they went above and beyond to meet requests.
The small downside was probably the noise from the streets due the sound proofing of heritage buildings. However it was neglect-able given every other wins this hotel has. The management team and the owners of the hotel should read this feedback, you have created something exceptional and executed to excellence, you show be very proud to showcase this to the rest of the world. The Shangri-la’s and Ritz Carlton’s, come learn a thing or 2 from this.
Next challenge? Don’t give up quality over costs in future. We look forward to seeing the above sustained upon our next return to the Banov’s.
Dịch