The Wiltshire Hotel, Golf and Leisure Resort

Haven't played golf here since June. On Wednesday 13th November we played the lakes 18 hole course. Tees fairways greens looking very tidy especially for November. We really enjoyed our round. What impressed me the most where the greens and bunkers and how they've improved 👍. Staff in reception very positive feeling and made us feel very welcome. Hats off to the staff, keep up the great work. We will definitely be coming back 🙂👌🙂

We played a four ball here yesterday on the golf course if that is what you can call it. This was the worst experience I’ve had in the time I’ve played golf. The signs to find the next hole are non existent. We didn’t realise we was on the wrong course here until a member told us that we were. The fairways wasn’t cut but there was loads of tire marks as if vin diesel himself been ripping the place up. The tee boxes might aswell been the rough. After we finished they had one staff member who I actually feel sorry for he was the receptionist, barman and for all I know the greens keeper too. All in all I won’t be returning.

The tee boxes were like playing out of thick rough. The greens were awful and so slow; I was actively hoping for a steep downhill putt. The bunkers had grit, not sand. Some of the flags weren’t even in. Absolutely shocking, worst golf course I have ever played.

Great place highly recommend 😊 Gym facility was great and the pool 👍 Very friendly helpful staff . Food and bar facilities was great . The room was very comfortable and catered well for me my partner and our 2 year old girl . Set in a lovely setting👍

Unfortunately the service at this hotel and quality of the golf was not as expected, and not worth the price we paid - now we didn't pay a lot; we weren't expected St. Andrews but we were expecting a maintained golf course. The hotel itself was generally clean and tidy and the food in the evening was ok. There was definitely a lack of trained staff and staff in general and not one member of staff knew anything about the golfing side of the resort. On arrival we were shocked to find the (very small) pro-shop closed so we were unable to buy any golf balls and had to buy expensive water & soft drinks from the bar. This remained closed for the entire weekend. The golf course itself was ok but the greens were quite simply the worst greens we have all ever played on. We were told that the mower was broken which is why the grass was so long but we also were told that there in no greenkeeper at the hotel at all, but the general staff try their hardest to keep the course as best as possible. Also none of the bunkers were raked or looked maintained. This made for a terrible golfing experience which was the main reason for our stay. Some members of our group almost went home the next morning without playing the second round of golf. In the evening as mentioned, the food was ok. The bar & restaurant looked inviting but to find out there was a choice of either 1x lager or 1x cider that was a complete disappointment. Also, imagine the shock when we were told we weren't allowed a glass of red wine without buying the bottle! We did manage to get a glass of red wine eventually but that is simply unacceptable. After a disappointing start to the evening we chose to get a taxi into the local town. The breakfast in the morning was below average also, but we did all manage to eat something before the second round of golf. In summary, if the hotel wants to be a golf resort then a lot of changes need to be made. At the very least have a member of staff on hand to run the golf side of things, make sure the course is up to standard and manage the proshop & golf bookings. More staff training is required for the hotel side of things to keep customers happy. It felt like there were alot of corners being cut in order to save money everywhere you looked. We were offered two complimentary four balls but I've had to request these from the manager who, suprise surprise, wasn't there this weekend. I have my fingers crossed for a response but I doubt I'll get one.

The golf course is well designed and has the bones of something special. Be aware that the condition has been mothballed and the day we played the greens hadn't been mown for quite some time. I enjoyed the course scenery and layout. For a low green fee it was a fun day. If the course could be maintained better it would be a great track.