Best Western Plus Wooster Hotel Conference Center

This hotel was absolutely clean . When you walked into the hotel the aroma was amazing. The staff was very friendly and gave great customer service . I would definitely recommend this hotel and I will not hesitate to stay here again . Also very close to down town restaurants.

Had a plumbing issue for 3 straight days! Hot and cold showers with very hot periods.

Horrible experience Absolutely horrible experience. When I first got to the hotel and showered/changed, I went downstairs and was informed there was no restaurant/bar open due to construction. So I decided to go out and explore the town for food and drinks. After being out most of the night, I came back to the hotel around 3:00am and was found locked out of the main hotel lobby entrance. I knocked so many times and nobody answered. I then went to the side door where there was absolutely no lighting. I fell off the sidewalk curb because I couldn't see. I then limped back to the front door and knocked harder and the lady finally opened the door. Did not apologize or anything and then proceeded to tell me I should have went to the side and used my key. I told her there was no lighting over there and I saw no key access strip. I told her to review the cameras and she should leave the front doors unlocked. She just mumbled under her breath. This was absolutely a horrible experience for my first time visiting Wooster, Ohio. Have unprofessional text from the hotel too. App will not allow me to upload screenshot