Best Western Woodland Inn

We stay at Best westerns due to the staff being friendly and rooms being clean. This stay the bathroom wasn’t cleaned, no toilet paper, Kleenex box was soaked, spider in the fridge and the room smelled of smoke. The stairs and hallway were dirty and not cleaned and the smoke detector in the hallway had been going off for the whole stay.

Breakfast had good options. The place felt tired and musty. The beds were clean amd comfortable.

The room smelled like it had clearly been smoked in. The breakfast was not great, but adequate.

Very disappointing stay … one of the main reasons we booked this hotel was because we were looking forward to using the pool and hot tub. But upon check in, we found out they were closed during our stay. That should’ve been clearly indicated online. There was also a stain on our bed, and housekeeping woke us up an hour before check out. We also weren’t told breakfast hours upon check in and missed it. Doubtful we’d book this hotel again.

Breakfast was good and the area around the property felt safe. The outside was nice and bright, but inside was very dark and showing its age. We weren’t expecting the Ritz, but it was definitely below the standard we’re used to for the area. We visit family in Kelso 2-3 times a year and have stayed in 7-8 different hotels that all felt better than this location. Our biggest issue was the cleanliness. Our 3 year old had black feet after running around on the carpet for an hour, and the towels in the bathroom didn’t feel like they’d been thoroughly cleaned. Another strange thing was that there were always housekeeping carts and staff in the hallway, not just during the usual check-in hours, which makes me think they were short staffed and everyone was juggling multiple duties. Housekeeping and breakfast serving staff were friendly and helpful, but the front desk staff didn’t seem like they wanted to be there. They were literally always in the back room and you had to ring a bell to get them, and my mother-in-law said she smelled like **** and seemed out of it. Despite all of this, all the guests were pleasant and friendly, so I may just be overly sensitive to these things. Overall, it was an ok place to stay, but we’ve found much better options for the same or lower price in Ridgefield, Vancouver, or even Kelso, so we’ll stay there next time.

We stayed 2 nights. Everything was wonderful! The check in, the room, the pool, the parking. What would have made it excellent, is if we had gotten a housekeeping visit. Unfortunately we were overlooked, even though we checked at the front desk at 2:30pm after being gone all morning. We were assured they were coming. We left again until 5, but returned to messy beds & dirty towels still. Other than that, it was perfect!

Staff was so friendly and very informative about the area breakfast so great also will definitely come back and stay

Super friendly helpful staff. Facilities are dated but kept clean and functional. Good price and great staff

The front door wasn’t working for more than a week, they “forget” to clean my room twice in 6 days.