Aries Hotel & Spa Wisła

Perhaps the highest quality stay I've ever enjoyed anywhere, + wonderful location and setting. In stark contrast to these positives is the appalling "captive" WiFi system that the hotel provides for its guests. I'm aware that other guests have complained about it too, and am at a loss to understand why the hotel's management is so reluctant to change it.

Excellent stay. Beautifully located, big comfortable rooms, lovely interior. Superb breakfasts and great dinners. Stayed for 4 days, went for a few walks in the location hills and did a couple of drives to surrounding historical towns ( Cieszyn, Zywiec ).

Definitely recommend It was beautiful stay in a quiet and cozy hotel. All the staff was very helpful and friendly. SPA treatment was great.

Great for a weekend Really nice and relaxing stay

The hotel is nicely located, very new ( opened only three years ago) hotel with good quality of SPA facilities. This is only an overview of the entire complex, and for more information about : SPA and separately the restaurant see another reviews. The check in and check out is very smooth. The staff at the reception try their best to meet individual needs of their guests. The rooms are nicely decorated, with everything what is needed for a short or long stay. The rooms are spacious, clean with nice balconies with good views. The entire complex looks big but it's easy to move around. The bathrooms have showers, the beds are very comfortable, although the pillows can be found by some people to be too soft. The hotel offers room service by additional charge of 30 PLN. I believe the manger will reflect on people's feedback and learn from them so this hotel may change into even better place as there are some things to improve. The hotel organises nice events in the evenings, but the staff should be more proactive. During one of the events when we were there the chairs were not wiped down after some rain what didn't encourage guests to stay. We and other guests asked for some chairs to be dried but it wasn't done. Another thing is the staff involvement in encouraging people to buy drinks. There was no staff member who would have been easily accessible. We had to go to the bar to order our drinks as there was nobody to offer us anything. I think this causes some loose od income for the business. It would be also nice if in the dinning part of the hotel was a better place to enjoy drinks. Currently the bar area is very small, and the restaurant looks more suitable for breakfast and dinner rather than for just one or two cocktails/glasses of wine The facilities outside are well designed.

What a lovely hotel, great staff, great rooms. Fresh feel everything very clean. Tastefully decorated. Setting away from the hubbub of the Centre. Spa area good pool a bit on the small side if you like a good swim but ideal for a relax. Nice sauna and outside jacuzzi. Staff are all really friendly and helpful. Some nice touches like personal note in room on arrival. We stayed in the B block in a suite that was on the top floor had lovely feel about it. Perhaps they could have named it the Wisteria annex or something as a bit lacking imagination calling it the B block and doesn’t reflect how nice it is!