Tài Khoản Khách
ngày 20 tháng 11 năm 2023
My husband & I decided to stay at the Zevely based upon positive reviews. Although the inn & historical area are lovely, our experience did not match other's. -- We tried to be accommodating, respectful guests but innkeeper Cherie Gordon acted like we were an imposition with her curt attitude. She may have been having a bad 3 days, but her tone of voice was extremely unwelcoming. When another couple came to the front door saying they had stayed there years ago when 2 guys ran the inn, Sherie quickly & abruptly "corrected" them, saying that was NEVER the case ~ although she is not the owner & hasn't worked there exclusively. Even if the couple was wrong, there are polite ways to communicate. -- There were no expected amenities available like: coffee, afternoon cookies, wine & cheese or soft drinks. In the morning, if we went to the common room awaiting breakfast (which was delicious) it again felt like an imposition to ask for a cup of coffee. -- Tablecloths were not washed/replaced between diners. Cherie carried a white rag & spot cleaned obvious dirty spots. This made one wonder if the same was done with the bed linens ~ a very disturbing thought. -- A sign that the owners aren't involved is the fact that no one replies to any comments on Tripadvisor. That's unfortunate. The inn is a beautiful property with a ton of history, which Cherie said she would share with us, but never did. Overall, the inn building is very nice, but.... I won't be returning there. Additionally, the "Tavern" restaurant across the street is closed, a victim of COVID and a few stores are also empty, giving Old Salem a bit of a ghost-town feel. It is still worth a visit, but staying outside the Old Town in walking distance of restaurants would be advisable.
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