Aux Tanneries de Wiltz

Property parking wasn’t well defined, and outside looks nothing like the pictures. When we checked in they said we hadn’t paid for our room, which we have and they couldn’t fix it so we have to wait till the morning to fix the issue. Then we wanted drinks and went outside and the tables were dirty and the server forgot about us. It started raining so we moved inside and then we were completely forgot about. We had to ask for service 3 times before someone came to take our order. It was terrible service at the restaurant/bar. Our bathroom in our room has spiders in the corner, there is no shower curtain so our bathroom will have water all over the floor after 3 of us will be showering in the morning. We paid $217 after taxes, Not worth the price at all.

Disappointed Not so good. Very lacking in customer service, seemed to be because we're Americans, kinda ignored us at dinner while everybody else received ok service. Advertised laundry facilities, but it was poor equipment and they were not wanting to assist us. English speakers beware.

I will not return in this hotel