Quality Inn Williamston

From start to finish, this booking was inconvenient. On the website, it said cancelation or change was allowed. When I wanted to adjust my dates six months in advance, the hotel refused and told me if I did not check-in on the anticipated date, I would lose all of the money from my booking. Upon checking in, the attendant was relatively pleasant. The room, however, was horrendous. The first issue was that the room was off the end of the hallway at a right angle, completely invisible to any camera surveillance. It was visibly obvious from marring on the door that attempted or successful break-ins had occurred. On top of the marred door, there was inadequate security on the internal-quality and weight hotelmroom door. The "security" measure was literally falling out of the wall, another indication that there had been break-ins. In the bathroom, the heat lamp had visibly been removed and reset into the ceiling with an incredible gap being left open, large enough for a camera to have been installed. Before I could.use the bathroom or shower, I had to go to a store to buy duct tape and ask a family.member to come and tape up the gap around the heatlamp. The door between my room and the adjoining room, which was not booked by me, had only a doorknob lock, and the door, again, was lightweight. The gap between the floor and the bottom of the door was also large enough for forced or manipulated entry to be successful. In culmination, when Intried to check out prior to my checkout date, the manager said that she could not five me a zero-balance receipt because she technically could not check me out. I offered to not receive any money back because I was already familiar with the terrible customer service, but she still insisted that I could not actually be checked out. I received a receipt that she hand wrote that I had vacated a fully-prepaid room. I did not.menrion that there was only I've and vending in the lobby on the first floor, but all of the vending machines were inoperable and/or empty for my entire two-week stay. As this is supposedly a Choice hotel offering, I would hope that more inspection would occur than obviously currently occurs. I am very unhappy that I deleted my photos and videos after showing them to my colleagues and family. If anyone chooses to contact me from Choice, I can tell you my room number so you can confirm the statements made in this review.

We turned the AC down to 62 and woke up with water all over the floor by the AC And walls are VERY thin.

Room was not what I'd booked and paid for but front desk clerk helped make it better. I'd reserved a room with a King bed and fold out sofa. There was only a king bed and small chair. They did bring us a cot. Also, coffee maker had old coffee pod left in it and the bathroom had hair in drain.

The doors are heavy and loud and slam shut so we were woken up multiple times this morning when people leave their room and the door slams behind them.

Staff were Great 👍👍 room was clean didn't really like the metal box at bottom of bed made noise when you moved but other than that was pretty Cool 😄😄 with everything else next time in town will stay again.

Front desk staff were friendly. It was Ok , clean enough . But old and everything was in need of repair , toilet and seat were loose and rocking , towel bar was about to fall off , shower bath fixtures loose . And even though it was a non smoking wing it smelled like people were smoking in their rooms . Housekeeping staff were obnoxious, started knocking on my door before 9 am and continued every 20-30 mins until I checked out .

In first floor Friday night I smelled smoke throughout hallways … then I walked into the downstairs back door entryway from Outside and slipped from Slippery hallway

It was a getaway weekend for me to see and enjoy my Godson's birthday weekend. The only problem I had was I had to call down for the password, though the website said Continental breakfast just let your guest know the times at least

People in the room next store to our room was loud and we didn’t sleep at all on our first night and we stay often there. Wasn’t offered any discounts or anything. I hope the manager sees we are staying again next week and offers something.