Genetti Hotel, SureStay Collection by Best Western

百年酒店，古香古色，有早餐吃，推薦！

When we arrived, there was only one receptionist at the desk. Receptionist's manager was out sick. Huge line waiting to check in. Once we made it to the desk, room was not ready. Had to wait for it to be supposedly cleaned. After checking in, went to room. Room was smelly, carpet dirty, toilet not cleaned, bugs on shower wall, a plastic bag was covering the smoke detector in the room. Was not happy with it at all.. After going to receptionist again, he stated he understood and informed us to get a hold of epedia and have them contact them for a full refund. We did not stay there.

It is a unique old hotel in the centre of town and you can walk to several restaurants and bars. There were several shops and if you go the first Friday of the month Streetfair type several bands.

Inadequate monitoring of parking lot, events at and near hotel hampered access. Inadequate lighting in bathroom

The property is wonderful-staff if welcoming and friendly. It is an older building and it shows but still great. Love older architecture! Only issue was somehow we were double booked and we didn’t realize this until we checked in-so missed the means to cancel before that time. Still we had no idea we were listed with two reservations. Hopefully, this will not cause us to pay for two rooms since we only needed one! Will not be happy if we are penalized for two rooms!

Close To Penn college Close to Penn College. Lots to see, good food everywhere. Room was very clean.