Tài Khoản Khách
ngày 17 tháng 2 năm 2025
Second time visit and we are already planning when we can stay for a third. The Dormy team of dedicated staff maintained the exceptional standards we were impressed with the first time we came. From the point of arrival, the staff were, yet again, efficient, friendly and welcoming. The restaurant staff are great fun and make you feel so well looked after. The young male waiter in the restaurant is so friendly and polite, we loved being served by him. One of the spa therapists, Meg, who gave me my wonderful full body massage was so kind and provided me with helpful tips to help alleviate stress going forward. Meg was so skilled in her profession and handled the music switch up during the treatment so well. The ambiance of the therapy room felt so peaceful and calming. The hotel thinks of everything from the fragrance around the hotel, especially throughout the spa, to the welcome candle we received as a nod to Valentine’s Day. The spa staff are always on hand to sweep up left over towels, and free up space for you to relax. They’re dedicated and highly professional and clearly have high standards throughout the whole day. That level of dedication and care to maintain the high standards around the pool and in the changing rooms, has to be celebrated. The whole hotel is so clean (despite welcoming dogs), well cared for and kept looking smart which is rare to find. It is also pretty special to see familiar staff we met a year ago, still there, a possible reflection of a successful professional team who enjoy working together. It feels like going home but to one of the most luxurious homes we’ve found in a hotel. It is well and truly our happy escape and tradition. We can’t wait to come back to relax yet again. Thank you to all the staff who work so hard to keep it at this incredible standard. It is much appreciated when all you need is headspace and time out. Don’t change a thing! Everything you’re doing works impeccably well!
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