Tài Khoản Khách
ngày 11 tháng 3 năm 2024
I stayed at the Fliegerdeich in December 2023. I was super excited from looking at their website and the way they presented the hotel as a boutique hotel experience. Overall, I can only say my stay has been met with mixed emotions. The hotel only has 13 rooms, which of course makes it boutique, but with that should come the extra service and quality that one would expect. However here were quite a few things missing... The room was nice enough, however in most parts not very practical. Power sockets are hidden or cannot be access due to the design of the bedside tables. Lighting was weird, the lighting in the bathroom was flickering. Additionally the rooms are not super in terms of acoustics, as this is some type of building conversation, I could hear the room above with every step of their move. It felt like they were walking on high heels or crutches. Not a fan of that when staying in a high price hotel. One night I asked if there is room service for food from the restaurant, the answer was "we dont normally do this, but as an exception we can do it" making me feel guilty for even asking... Strange, when there is just 13 rooms and I heard only half an hour before I ask my room neighbour receiving a food delivery. It would be great if the hotel either provides this service, or they simply dont, but dont make your guest feel guilty for even asking, thats how it felt. Then the breakfast, again, I appreciate it is just for 13 rooms, however when you state that breakfast starts at 7, it should be ready at 7. I arrived at 7.45 and it was not all ready. No eggs, no bacon, no sausages. And no idea that you can ask for extras to be served at the table. Bit awkward again. Then, the restaurant needs a proper clean under the tables. Not sure if its due to the table legs, that big parts get missed, but it didn't match with the price tag and boutique status they are trying to establish here. Apart from that, the restaurant food was okay, but nothing to rave about with this price tag. Of course the hotel is in a super unique position and all rooms have some form of water view, but the hotel shouldn't rest on this fact and get the service side on the same level. Also as mentioned earlier, some of the quirks of the bedrooms should be ironed out. I am glad I arrived during the colder period, cause some guests in the hotter periods complained about the non-existinent air con. So to be honest, I am not sure if I would return. Maybe thats the plan for the hotel operators, as 13 rooms are easily filled up in any case? I am not sure, thats why "mixed emotions" sums it up perfectly.
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