UliF680
ngày 30 tháng 12 năm 2023
This is a nice hotel in a great, perhaps the best, location in Wiesbaden. The staff were very nice, the bedding was top. However, even at 1,82 cm tall the bed was a bit short, but very comfortable. We rally enjoyed the spa area, its spaciousness and layout. The interior of the hotel is well worn. I was surprised after some time in the room to realize that room door does not lock by it self. It had to be manually locked with the room key. There are no USB outlets and 2 out of 4 power outlets did not work. However, WiFi was excellent! It is beyond me that any hotel in 2023 does not offer USB connectors even through a simple desk lamp. Unfortunately, the shower was the worst. The bathroom as a whole was nice and very spacious. The shower head could not be moved at all, the water stream went straight to the door and the large gap between the bottom of the door and the shower step in was big enough to almost flood the bathroom, despite using to towels on the floor to absorb the water. A simple shower door ***** could work miracles. These shortcoming should not be found in a “5” star hotel. As a matter of fact, in such a highly rated hotel I would expect the, environmentally friendly, shampoo, conditioner and soap dispenser to be in this order, as it most likely will be used in this order. This is the difference that make s truly 5 star hotel. I am sad that I have had this rather disappointing experience in such a historic place with so much opportunities.
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