Tài Khoản Khách
4 tháng ba, 2024
Check in was good and appreciated the glass of bubbles. Nice touch. The best thing about this resort is the staff they are so friendly and will do anything to help you. Booked table for night 1 we arrived at 630 as that was all was available but no one came after 7 and many tables free would have preferred to sit at 715 that way we could have seen sunset Food, not memorable. Heirloom tomatoes appetizer was like a gazpacho and very soupy. Baramundi nice but so much going on with the fish lots of green oil in it not great. Ordered the green beans as side was raw and they said it was supposed to be that way, but not explained that way so returned. Overall would not recommend restaurant. Not offered dessert although it is available. Rooms well laid out, not super clean definitely room for improvement. The duvet definitely needed washing as staining visible through sheets. Pool area tired and dated needed some modernizing. Sunbeds were all uncomfortable as no cushions or on the beach which is surprising for this caliber of hotel. Beach area not cleaned up from night before. Takes sometime for staff to collect empties. Pool areas could definitely needs washing and sweeping each day before people start arriving for the day as well as the pool. Pool guy did put in an appearance but did nothing and was there 2 mins, no sweeping and a lot of sand on steps was there for at least 2 days. As sweet as the birds are and they really are…… something must be done about them, it’s impossible to relax round the pool they really are total pests in so many ways. Shame really. They are also a big problem up at One Tree Hill bothering people constantly. On the whole this vacation was made by the staff, Holly and Lex were amazing. Sad that the place is tired and needs updating and could do with better cleaning regime and personally I can’t see how this is a 4/5 star. Breakfast is delightful chef amazing and despite reviews service was quick and efficient.
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