Chalet Inn

I think they need to hire real tradesmen. There were extension cords running everywhere. They tried to fix the leaky faucet in the tub but water sprayed everywhere while you showered. I got no response when I asked about a discount.

The Chalet Motel in Whitefish was very comfortable for us. Even though the motel is an older build, the upgrades made it great. I would stay here again if I return to this part of the country.

This property was functional, comfortable and quiet. Check-in and service was professional. Neighborhood is convenient to stores, laundry, etc. But the price was very high relative to the overall quality.

We were checked in and went to our room (45). The door was already open, I didn’t think anything about it. We finally got all our stuff up to the second floor and I went to shut the door but it would not latch. It was obvious the latch and striker plate were not aligned. I went to the office and was informed I didn’t know what I was talking about. The lady (Eva, I think) went to the room and said a loose screw was the problem. I said I thought it was more than just a loose screw. It was the only lock, the dead bolt had been removed. I offered to attempt to fix it if she could get a screwdriver. She declined my offer. She made me feel belittled and talked down to. When she raised her voice talking to me I knew I wasn’t going to get anywhere, then I said I couldn’t leave my property in a room that didn’t lock. She said, “fine I’ll give you a refund”. I objected to the refund because I had trouble finding this room ten days earlier. To make this long story shorter, she kicked two 78 year olds to the curb at 6pm. I would not recommend this place to anyone,

Clean room, friendly staff and beds were comfy. We appreciated having an assortment of thick and thin pillows. But no deadbolt for the door so no way to secure yourself in other than the door lock that staff can access. Needs more towel racks and a taller bedside table lamp. Had a nice fridge with bigger freezer compartment than most hotels. Cozy motel with lots of flowers.

Very pleasant operator, very helpful, enjoyable stay. I would definitely stay there when in the area again.

It's obvious this lovely motel is well tended and cared for. It has a nice chalet vibe. There are flowers everywhere, table and chairs outside each room and picnic tables on the grounds as well. Check in was easy. The rooms are nice size, beds comfortable, the fridge is large enough for an extended stay. There are even pretty Japanese robes in the closet area.

Everything about my stay was amazing at the chalet. They even got me a bucket of soapy water to wash my bike they next day.

I am consider myself a regular visitor at the Chalet over the past decade. Covid brought new owners and she is wonderful and full of exciting ideas for the place and the rooms - which she is remodeling nicely. This trip was not the best - we arrived in our rooms and began killing ants - after about 30 we thought we should call that in to the owner. She is a hands on owner . She offered to spray or to move us . We chose to move. The ants were living in the wall and were there because of the food that was behind the bed. Owner was autopsies they had ants in the second floor - then said - it’s Montana there are ants. Not those ants though. We went to the suite and then the telvison had no sound - after a hour and switching tvs and fumbling the volume came back but no remote. And this room was not cleaned that well either - with pieces of chicken bone/food under the table, by the garbage … Other than that it was an ok stay. I will reconsider my next stay as the $300 a night rate was way to much to pay for the experience! We did get to check out at 11:30 which was nice.