Ramada by Wyndham Whitecourt

They were friendly and we enjoyed our experience

Well to start, there was black mold all over the wall in the hall so that was terrible. The carpet in our room was FULL of animal hair so they definitely aren’t vacuuming properly. At 8:45 pm I went to order something from the restaurant there, and they were closed, so that was inconvenient. Our room was by the exit door which was great because we have a baby, we were in a ball tournament and we had a lot of things to bring in and out. Except the room keys don’t work for that door, so that was really inconvenient. There’s patch work everywhere. Honestly this hotel either needs a complete renovation or to be torn down completely.

Older hotel, nothing fancy at all. Decent price. Biggest complaint is the closed the restaurant down. There’s a lounge where you can order food but no where to bring your kids to est

This hotel is very dated and maybe nice to stay in a pinch, but I would look elsewhere is you wany something nice. The property is quite old and the rooms are a bit rundown. The Bed was an older coil mattress that was way to bouncy for my wife and I. There was no open kitchen so we had to order food in. It was pet friendly which was nice as we do have a small yorkie that we travel with. The room was clean, but as I said, very dated. We were told there was no AC in the room we chose which we thought would be fine as it is not hot out yet, but they failed to mention that the windows did not open, and the heat was stuck on causing the room to be very warm and stuffy. They did supply as with a fan thankfully, but if we had known how warm the room was, I would have accepted the room swap. All in all, it was OK but I doubt we will stay there again.

The staff’s amazing the Manager Joan is the best ever but the Breakfast was a bit off we heard the kitchen is under new management which I believe will be bad for the reputation of the Hotel that’s just my opinion

Staff are very friendly. Rooms are spacious and clean. The building is older and the area is vacant. Heard that renovations and upgrades are planned

What a dump. Only good thing was the service. Completely rundown. Holes in walls. My bed wasn’t even made when I checked it. The breakfast buffet was brutal. Everything was cold. They didn’t even have stuff to heat the food when it was on the line. The pillow ******. The bed was rock hard. Right by the train tracks. Won’t be back.

It was average basically, King bed was nice and comfortable. Trying to turn the shower on was a major challenge (weird setup). Furniture in room weren't placed well. Shortage of plugs and one lamp didn't work, making things dark and hard to see. Couldn't use computer because of these problems. Having no restaurant was a disappointment as this was an advertised amenity. Other than these issues, Staff were helpful and Breakfast was exceptionally good. We may be back when if in the area and renovations are finished.

Absolutely loved the front desk staff, I didn’t catch her name but she was delightful. Thank you :)