Home2 Suites by Hilton Baltimore/White Marsh

Nice stay! Initially, I was a little disappointed because the hotel was not able to give me the room that I requested and I had to settle for a king bed rather than 2 queen beds. Once I arrived there the front desk manager was extremely accommodating, very professional and extremely kind. When I arrived at my room I was quite pleased with the condition of the room and the amenities that were available to me. The only problem that I encountered with the room was the television. It was not working properly but I had access to Netflix and that sufficed for the evening. I would definitely use the hotel again if need be I am quite appreciative of the manager and the services that he provided to me. The breakfast that was provided for free was also a plus.

Good stay Front desk was friendly and rooms were clean. Beds were comfortable and the only thing I would say is the bedding could be updated…..one pillowcase was actually sewed where there was a whole.

A three night stay needed a bit more space and these suites were wonderful! Our room was clean, bed was comfortable, wifi worked well and the staff at the front desk was excellent. We had to have maintenance up for a TV issue and he was very nice and helpful in spite of a language barrier. Breakfast was ample with good variety and well tended by hotel staff. I am a Hilton Honors member, but booked via ******* out of convenience, yet they were able to include points on my account. I believe there was a parking charge that I did not know about but it wasn't outrageous. We didn't use pool, fitness or other amenities and the weather was not conducive to using the patio area, but it looked very inviting. It was a great stay and I would definitely go back.

Judy, the front desk receptionist, was absolutely wonderful. She was professional, courteous, and efficient. Honestly, she should be commended for her work ethic. She answered all my questions and offered suggestions that really made my stay wonderful. I will come back to this hotel specifically because of the way Judy made me feel—valued.

This is a very nice property. The staff makes the difference. They’re very friendly and accommodating. Our room was a tad bit musky (couldn’t get the smell out every time we entered the room), however the rooms are very spacious - which was perfect for a long stay with family of 4. You can do everything onsite (exercise, dine, and do laundry)! The hotel location is very convenient - right off the freeway and close to the mall. I would stay here again because of so many amenities it has. Maybe next time, I’ll have better luck with my room not smelling the way it did.

Thank you, we enjoyed our stay! The breakfast was good, the facilities were clean. Thank you for being pet friendly as well.