La Rosa Hotel

位置好，酒店有特色，不過不一定都喜歡，有當地的風格

Booked this hotel as a last minute trip. We arrived and immediately thought what the hell. Not sure why people think that filling a hotel with tat is quirky, but each to their own. We complained about the room politely upon arrival then it went downhill. We did admittedly come home late (12pm) and after a few drinks it was hysterical coming up the stairs being greeted by the most obnoxious scary stuff including stuffed animals and a doll that would give Annabelle and Chucky a fright. The owner was looking for any reason to have a go at us. She marched into the room screaming that we were rude for coming in at midnight drunk and disturbing the rude guests next door who quite honestly looked like they needed a good drink themselves. She told us that she had phoned the police and that she wanted us to leave to which we replied that we would wait for them as we would like to speak to them as she had entered the room when I specifically told her I was naked. The owner was also livid that we hadn’t even had a drink in the bar or tried to have a conversation with the staff to which we replied that we didn’t want to spend any time here because it was absolutely filthy. We were charged nearly £600 for 3 nights with no breakfast and the complimentary coffee and tea wasn’t replenished. I presume this was our punishment for complaining. Our empty cups and milk bottles weren’t removed so I had to carry them down myself. The owner was so offended that we had complained about the room and took it completely personally telling us she didn’t trust us around the antiques (they are not antiques). My partner had jokingly moved something from the reception to our room and she treated us like we had committed the crime of the century. Our complaint was entirely legitimate and justified. The sink was cracked, the light shade was held together with cable ties and we found hair under the bed. It was dusty, cobwebs everywhere and the decor was shocking it felt like we were waiting to be sacrificed. Extremely overpriced especially as the rooms have shabby floorboards and the stairs carpet is atrocious. The owner is extremely delusional and blinkered about the state of her hotel. See pictures for a true representation

Thank you very much La Rosa for a lovely stay. Great views from our quirky room , very comfy bed , lovely breakfast and your friendliness and enthusiasm just made our trip perfect. So nice to sit in your lovely communal room on an evening listening to music, reading your wonderful books and having a drink from the bar.